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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Right Cover of the Machine

Right Cover of the Machine (When the Multi-drawer Paper Deck-A1 is attached)

Left Cover of the Machine

Left Cover of the Machine (When the Buffer Pass Unit-J1 is attached)

Fixing Transport Unit

Paper Sources

Multi-purpose Tray

Paper Drawers 3 and 4

Paper Drawers (Right/Left)

Paper Deck Unit-C1/POD Deck Lite-A1 (Optional)

Front Cover of the Multi-drawer Paper Deck-A1 (Optional)

Paper Decks of the Multi-drawer Paper Deck-A1 (Optional)

Duplex Color Image Reader Unit-F1 (Optional)

Buffer Pass Unit-J1

Document Insertion Unit-H1 (Optional)

Professional Puncher Integration Unit-B1 (Optional)

Paper Folding Unit-G1 (Optional)

Staple Finisher-K1 (Optional)

Booklet Finisher-K1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional)

Insertion Unit

Inside the Insertion Unit

Folding Unit

External 2/3 Hole Puncher-A1 (Optional)

Staple Finisher-L1/Booklet Finisher-L1 (Optional)

Inside the Top Cover

Output Area

Front Cover of the Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Stapler Unit of the Staple Finisher-K1/Booklet Finisher-K1

Saddle Stitcher Unit of the Booklet Finisher-K1

Staple Finisher-L1/Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

If Memory Becomes Full During Scanning

If OCR (Text Searchable) Performs Inadequately

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network/Security

MEAP

User Setting Information Management

List of Error Codes without Messages

Top » Problem Solving » Clearing Paper Jams » Staple Finisher-L1/Booklet Finisher-L1 (Optional) » Output Area
Output Area
08JK-0R1
Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
1.
Open the output slot on the outside of the finisher, and remove any jammed paper that is visible.
If you cannot see any jammed paper, check if any jammed paper is stuck inside the output area of the finisher.
1. Open the output slot.
2. Remove any jammed paper.
3. Close the output slot.
IMPORTANT
If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled. (Printing and stapling resume after you clear the paper jam.)
2.
Open the front cover of the finisher.
*1 Booklet Finisher-L1
*2 Staple Finisher-L1
If the Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1 is attached, open the insertion unit. (See "Document Insertion/Folding Unit-G1/Document Insertion Unit-J1.")
3.
Open the top cover of the finisher.
4.
Open the delivery guide.
5.
Remove any jammed paper.
6.
Close the delivery guide.
CAUTION
When closing the delivery guide, be careful not to get your fingers caught, as this may result in personal injury.
7.
Close the top cover and front cover of the finisher.
1. Close the top cover.
If you open the Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1 in step 2, close the insertion unit.
2. Close the front cover.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
8.
Follow the instructions on the screen.
NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
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