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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Right Cover of the Machine

Right Cover of the Machine (When the Multi-drawer Paper Deck-A1 is attached)

Left Cover of the Machine

Left Cover of the Machine (When the Buffer Pass Unit-J1 is attached)

Fixing Transport Unit

Paper Sources

Multi-purpose Tray

Paper Drawers 3 and 4

Paper Drawers (Right/Left)

Paper Deck Unit-C1/POD Deck Lite-A1 (Optional)

Front Cover of the Multi-drawer Paper Deck-A1 (Optional)

Paper Decks of the Multi-drawer Paper Deck-A1 (Optional)

Duplex Color Image Reader Unit-F1 (Optional)

Buffer Pass Unit-J1

Document Insertion Unit-H1 (Optional)

Professional Puncher Integration Unit-B1 (Optional)

Paper Folding Unit-G1 (Optional)

Staple Finisher-K1 (Optional)

Booklet Finisher-K1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional)

Insertion Unit

Inside the Insertion Unit

Folding Unit

External 2/3 Hole Puncher-A1 (Optional)

Staple Finisher-L1/Booklet Finisher-L1 (Optional)

Inside the Top Cover

Output Area

Front Cover of the Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Stapler Unit of the Staple Finisher-K1/Booklet Finisher-K1

Saddle Stitcher Unit of the Booklet Finisher-K1

Staple Finisher-L1/Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

If Memory Becomes Full During Scanning

If OCR (Text Searchable) Performs Inadequately

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network/Security

MEAP

User Setting Information Management

List of Error Codes without Messages

Top » Problem Solving » Clearing Paper Jams » Paper Sources » Paper Deck Unit-C1/POD Deck Lite-A1 (Optional)
Paper Deck Unit-C1/POD Deck Lite-A1 (Optional)
08JK-0L6
Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
1.
Close any open cover.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
2.
Move the paper deck away from the main unit.
1. Press the release button.
2. Move the paper deck away from the main unit.
3.
Remove any paper jammed in the side of the paper deck.
Paper can also be jammed in the feeding slot on the side of the main unit.
Remove any jammed paper from the feeding slot.
4.
Reconnect the paper deck to the main unit.
If the paper jam message is no longer displayed when you reconnect the paper deck, proceed to step 8.
CAUTION
When reconnecting the paper deck to main unit, be careful not to get your fingers caught, as this
may result in personal injury.
5.
Open the paper deck.
1. Press the open button.
2. Open the paper deck.
The inside lifter automatically descends to the paper loading position.
IMPORTANT
If the machine is in the Sleep mode (the touch panel is not displayed, and only (Energy Saver) is lit), you may be unable to open the paper deck unit. In this case, press (Energy Saver) to reactivate the machine, and then press the open button on the paper deck unit.
6.
Remove any jammed paper.
Look carefully, as jammed paper may be difficult to see.
7.
Close the paper deck.
CAUTION
When closing the paper deck, be careful not to get your fingers caught, as this may result in personal
injury.
8.
Follow the instructions on the screen.
NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
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