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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Right Cover of the Machine

Right Cover of the Machine (When the Multi-drawer Paper Deck-A1 is attached)

Left Cover of the Machine

Left Cover of the Machine (When the Buffer Pass Unit-J1 is attached)

Fixing Transport Unit

Paper Sources

Multi-purpose Tray

Paper Drawers 3 and 4

Paper Drawers (Right/Left)

Paper Deck Unit-C1/POD Deck Lite-A1 (Optional)

Front Cover of the Multi-drawer Paper Deck-A1 (Optional)

Paper Decks of the Multi-drawer Paper Deck-A1 (Optional)

Duplex Color Image Reader Unit-F1 (Optional)

Buffer Pass Unit-J1

Document Insertion Unit-H1 (Optional)

Professional Puncher Integration Unit-B1 (Optional)

Paper Folding Unit-G1 (Optional)

Staple Finisher-K1 (Optional)

Booklet Finisher-K1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional)

Insertion Unit

Inside the Insertion Unit

Folding Unit

External 2/3 Hole Puncher-A1 (Optional)

Staple Finisher-L1/Booklet Finisher-L1 (Optional)

Inside the Top Cover

Output Area

Front Cover of the Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Stapler Unit of the Staple Finisher-K1/Booklet Finisher-K1

Saddle Stitcher Unit of the Booklet Finisher-K1

Staple Finisher-L1/Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

If Memory Becomes Full During Scanning

If OCR (Text Searchable) Performs Inadequately

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network/Security

MEAP

User Setting Information Management

List of Error Codes without Messages

Top » Problem Solving » Clearing Paper Jams » Main Unit » Fixing Transport Unit
Fixing Transport Unit
08JK-0L1
Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
1.
Close the cover that is open.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
2.
Open the front cover of the main unit, and turn the dial 15 times.
1. Open the front cover of the main unit.
2. Turn the dial 15 times.
3.
Remove any jammed paper.
1. Grip the green lever, and pull out the fixing transport unit.
2. Remove any jammed paper.
4.
Remove any jammed paper from the edge guide.
1. Open the edge guide.
2. Remove any jammed paper.
3. Close the edge guide.
CAUTION
When closing the guide, be careful not to get your fingers caught, as this may result in personal injury.
5.
Remove any jammed paper from the fixing transport unit.
CAUTION
The fixing unit and its surroundings are subject to high-temperatures. When removing jammed paper, take care not to touch anything in this area.
The inner output guide and its surroundings are subject to high-temperatures. When removing jammed paper, take care not to touch anything in this area.
6.
Open the inner output unit, and remove any jammed paper.
1. Open the inner output unit.
2. Open the inner output guide.
3. Remove any jammed paper.
7.
Gently push the inner output unit back into its original position.
8.
Remove any jammed paper from the 2-sided guide.
1. Open the 2-sided guide, holding by the green tab.
2. Remove any jammed paper.
3. Close the 2-sided guide.
CAUTION
When closing the guide, be careful not to get your fingers caught, as this may result in personal injury.
9.
Gently push the fixing transport unit back into its original position, and close the front cover of the main unit.
1. Gently push the fixing transport unit back into its original position.
2. Close the front cover.
CAUTION
When returning the unit to its original position or closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
10.
Follow the instructions on the screen.
NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
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