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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Right Cover of the Machine

Right Cover of the Machine (When the Multi-drawer Paper Deck-A1 is attached)

Left Cover of the Machine

Left Cover of the Machine (When the Buffer Pass Unit-J1 is attached)

Fixing Transport Unit

Paper Sources

Multi-purpose Tray

Paper Drawers 3 and 4

Paper Drawers (Right/Left)

Paper Deck Unit-C1/POD Deck Lite-A1 (Optional)

Front Cover of the Multi-drawer Paper Deck-A1 (Optional)

Paper Decks of the Multi-drawer Paper Deck-A1 (Optional)

Duplex Color Image Reader Unit-F1 (Optional)

Buffer Pass Unit-J1

Document Insertion Unit-H1 (Optional)

Professional Puncher Integration Unit-B1 (Optional)

Paper Folding Unit-G1 (Optional)

Staple Finisher-K1 (Optional)

Booklet Finisher-K1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional)

Insertion Unit

Inside the Insertion Unit

Folding Unit

External 2/3 Hole Puncher-A1 (Optional)

Staple Finisher-L1/Booklet Finisher-L1 (Optional)

Inside the Top Cover

Output Area

Front Cover of the Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Stapler Unit of the Staple Finisher-K1/Booklet Finisher-K1

Saddle Stitcher Unit of the Booklet Finisher-K1

Staple Finisher-L1/Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

If Memory Becomes Full During Scanning

If OCR (Text Searchable) Performs Inadequately

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network/Security

MEAP

User Setting Information Management

List of Error Codes without Messages

Top » Problem Solving » List of Error Messages » Quick Menu
Quick Menu
08JK-0RU
This section describes the error messages related to the Quick Menu function.
Error Messages Displayed on the Touch Panel Display
Cannot register new button because the number of registered buttons has reached the limit. Buttons already registered can be overwritten.
Cannot recall settings of the button because the function for the button does not exist.
Cannot recall settings of the button because other operations are in use.
Cannot recall settings of the button because the function for the button is disabled. Enable the function and try again.
Register to Quick Menu will be canceled and you will be returned to the function screen because you do not have permission to register buttons. Log in as an administrator, and then try again.
Register to Quick Menu will be canceled because you are not logged in. Return to the function screen, log in, and then try again.
Cannot register new button because the number of registered buttons has reached the limit. Buttons already registered can be overwritten.
Cause
You tried to register more than the maximum number of Personal buttons/Shared buttons that can be registered.
Remedy
Delete any unnecessary buttons, and try registering again. (See "Editing a Personal Button/Shared Button.")
Cannot recall settings of the button because the function for the button does not exist.
Cause
You tried to use the Personal button/Shared button imported from another imageRUNNER ADVANCE series machine that contains functions not supported by the machine.
Remedy
Create a Personal button/Shared button using the functions that are supported by your machine.
Cannot recall settings of the button because other operations are in use.
Cause
You tried to recall the settings registered in the Personal button/Shared button while the machine is processing another job.
Remedy
Wait a while, and try using the Personal button/Shared button again.
Cannot recall settings of the button because the function for the button is disabled. Enable the function and try again.
Cause
You tried to recall a button for a function that is stopped.
Remedy
Make the function that is stopped available for use, and try using the button again.
Register to Quick Menu will be canceled and you will be returned to the function screen because you do not have permission to register buttons. Log in as an administrator, and then try again.
Cause
Registration of Personal buttons/Shared buttons is restricted.
Remedy
Log in as the administrator to register a button
Register to Quick Menu will be canceled because you are not logged in. Return to the function screen, log in, and then try again.
Cause
Registration of Shared buttons is restricted.
Remedy
Log in as the administrator to register a button
Error Messages Displayed on the Web Browser
You do not have privileges to access the Quick Menu page.
Cannot import because the number of buttons for registration has exceeded the upper limit.
The device is currently being used by another user. Wait a while, and then try to perform the operation again.
The contents of the specified file may be incorrect.
The function may be stopped. Buttons could not be imported.
You do not have privileges to access the Quick Menu page.
Cause
You tried to log in with a user name that does not have privileges.
Remedy
Try to log in with a user name that has privileges.
Cannot import because the number of buttons for registration has exceeded the upper limit.
Cause
You tried to register more than the maximum number of Personal buttons/Shared buttons that can be registered when starting an import operation.
Remedy
Delete any unnecessary buttons, and try importing again.
The device is currently being used by another user. Wait a while, and then try to perform the operation again.
Cause
Other user is using the device.
Remedy
Wait a while, and try again.
The contents of the specified file may be incorrect.
Cause
You specified a file different from the Quick Menu file when importing.
Remedy
Specify the correct file, and try importing again.
The function may be stopped. Buttons could not be imported.
Cause
You imported a file containing buttons for functions that are not supported by your machine.
Remedy
Check the function status of your machine.