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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Right Cover of the Machine

Right Cover of the Machine (When the Multi-drawer Paper Deck-A1 is attached)

Left Cover of the Machine

Left Cover of the Machine (When the Buffer Pass Unit-J1 is attached)

Fixing Transport Unit

Paper Sources

Multi-purpose Tray

Paper Drawers 3 and 4

Paper Drawers (Right/Left)

Paper Deck Unit-C1/POD Deck Lite-A1 (Optional)

Front Cover of the Multi-drawer Paper Deck-A1 (Optional)

Paper Decks of the Multi-drawer Paper Deck-A1 (Optional)

Duplex Color Image Reader Unit-F1 (Optional)

Buffer Pass Unit-J1

Document Insertion Unit-H1 (Optional)

Professional Puncher Integration Unit-B1 (Optional)

Paper Folding Unit-G1 (Optional)

Staple Finisher-K1 (Optional)

Booklet Finisher-K1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional)

Insertion Unit

Inside the Insertion Unit

Folding Unit

External 2/3 Hole Puncher-A1 (Optional)

Staple Finisher-L1/Booklet Finisher-L1 (Optional)

Inside the Top Cover

Output Area

Front Cover of the Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Stapler Unit of the Staple Finisher-K1/Booklet Finisher-K1

Saddle Stitcher Unit of the Booklet Finisher-K1

Staple Finisher-L1/Booklet Finisher-L1

Saddle Stitcher Unit of the Booklet Finisher-L1

If Memory Becomes Full During Scanning

If OCR (Text Searchable) Performs Inadequately

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network/Security

MEAP

User Setting Information Management

List of Error Codes without Messages

Top ยป Problem Solving
Problem Solving
08JK-0KL
Is the machine malfunctioning? Find the solutions to your problems.
This category provides remedies for error messages that appear on the touch panel display due to paper jams and other causes.
Clearing Paper Jams
Clearing Staple Jams
Remedies for Error Messages/Codes
Remedies for Other Problems