Call the destination fax from the machine to check whether the phone line is connected in the wrong location.
If the dial tone of the phone line cannot be heard
The modular cable (phone line for faxing) is disconnected or inserted in the wrong location. Check the modular cable and insert it in the correct location.
If you are using an optical line or an IP phone line
Communication errors may occur, depending on the line quality. For more information, contact your service provider. You may be able to reduce communication errors by lowering the transmission speed in <Function Settings> <Send> <Fax Settings> <TX Start Speed>.
Cannot receive faxes.
Does the machine have sufficient free memory?
Delete unnecessary documents in the memory of the machine.
Check the number preceded by "#", and refer to the appropriate countermeasure.
If fax reception or transmission fails, a number (error code) preceded by "#" is displayed on the touch panel display or in a communication management report. You can refer to the necessary countermeasures according to the error code.