If "NG" appears in the "RESULT" column in the printed list, check the three-digit number preceded by "#" to find the reason and solutions.
If <Management Settings> <Device Management> <Restrict Access to Other User Jobs> is set to <On>, jobs other than those of the logged-in user are displayed as "***" and cannot be operated. If you log in with Administrator privileges, the jobs of all users are displayed.
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1
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Press <Copy/Print> <Job Log>.
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2
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Select the items you want to print, and press <Print List>.
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3
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Press <Yes>.
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1
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Press <TX> or <Receive> <Job Log>.
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2
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Select <TX> or <Receive> from the list, and press <Communication Management Report>.
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3
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Press <Start Printing>.
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For documents sent by e-mail, the list indicates the sending results between the machine and the mail server, not between the machine and the destination.
If you select <Output Spec. No. of Transm.> in step 3, you can specify the number of log results that appear in the list.
You can specify whether or not to print the list automatically.
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1
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Press <TX> or <Receive> <Job Log>.
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2
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Select <Fax> from the list, and press <Fax Activity Report>.
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3
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Press <Start Printing>.
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If you select <Output Spec. No. of Transm.> in step 3, you can specify the number of log results that appear in the list.
You can specify whether or not to print the list automatically.
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1
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Press <Store> <Job Log> <Print List>.
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2
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Press <Yes>.
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If "NG" appears in the "RESULT" column in the printed list, check the three-digit number preceded by "#"to find the reason and solutions.
If <Management Settings> <Device Management> <Restrict Access to Other User Jobs> is set to <On>, jobs other than those of the logged-in user are displayed as "***" and cannot be operated. If you log in with Administrator privileges, the jobs of all users are displayed.
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You cannot configure the settings for the Communication Management Report while <Display Job Log> in <Management Settings> is set to <Off>. In addition, if you change <Display Job Log> in <Management Settings> from <Off> to <On>, <Auto Print (100 Transmissions)> and <Specify Print Time> in the Communication Management Report automatically changes to <Off>.
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For documents sent by e-mail, the report indicates the sending results between the machine and the mail server, not between the machine and the destination.
You can manually print a Communication Management Report from a list in the usage history.
When setting to print a report at a specified time
If a report is set to print at a specified time, the 100 most recent results are printed, with the most recent results first. If the number of results exceeds 100, the older results are not printed.
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Even if you set <Report with TX Image> to <On> in the report settings, the image of the sent original does not appear in a report when an encrypted PDF is sent.
For documents sent by e-mail, the report indicates the sending results between the machine and the mail server, not between the machine and the destination.
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You cannot configure the settings for the Fax Activity Report while <Display Job Log> in <Management Settings> is set to <Off>. In addition, if you change <Display Job Log> in <Management Settings> from <Off> to <On>, <Auto Print (40 Transmissions)> and <Specify Print Time> in the Fax Activity Report automatically changes to <Off>.
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You can manually print a Fax Activity Report from a list in the usage history.
When setting to print a report at a specified time
If a report is set to print at a specified time, the 40 most recent results are printed, with the most recent results first. If the number of results exceeds 40, the older results are not printed.
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A Fax Multi TX Report is printed when <Fax TX Report> is set to <On> and broadcast transmission is performed.
Even if you set <Report with TX Image> to <On> in the report settings, the image of the sent original does not appear in a report when a fax is directly sent to the destination using direct sending (Checking the Connection to the Recipient Before Sending (Direct Send)) or manual sending (Sending Faxes Manually (Manual Sending)).
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Even though <Off> is set in this setting, if Fax RX Report is enabled, a report is printed when a fax is saved in the Confidential Fax Inbox.
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When you are logged in with Administrator privileges, you can manually print the device information communication history as a list. Press <Management Settings> <Device Management> <Device Information Distribution Settings> <Communication Log> <Print List> <Yes>.
When setting to print a report at a specified time
If a report is set to print at a specified time, the 100 most recent results are printed, with the most recent results first. If the number of results exceeds 100, the older results are not printed.
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