Blank Paper Is Output (Nothing Is Printed on the Paper)

Perform one of the following solutions according to the cause.

<Cause 1> The toner cartridge was installed with the sealing tape still attached.

Solution

Take the toner cartridge out of the printer, pull out the sealing tape, and reinstall the toner cartridge.

<Cause 2> Multiple sheets of paper are fed at a time.

Solution

Fan the paper thoroughly, and then align the edges of the stack properly on a hard, flat surface.

<Cause 3> The rubber pad in the paper drawer is dirty.

Solution

Clean the rubber pad in the paper drawer.

<Cause 4> The size of the paper loaded in a paper source is different from the following settings.

Setting for [Output Size] in the [Page Setup] tab in the printer driver

[MP Tray Paper Size], [Drawer 1 Size], [Drawer 2 Size] or [Drawer 3 Size] in the [Select Feeder] menu

Solution

When the message <Check Paper Size> appears in the display, perform the described solutions in "A Message Appears in the Control Panel."