Perform one of the following solutions according to the cause.
<Cause 1>Paper is not loaded properly in the paper drawer or multi-purpose tray.
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Solution
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Load the paper properly.
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<Cause 2> Damp paper is used.
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Solution 1
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Replace the paper with new paper in an unopened package.
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Solution 2
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Perform the following procedure in the printer driver.
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1.
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Display the [Finishing] tab.
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2.
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Click [Advanced Settings].
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3.
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Set [Wrinkle Adjustment] to [Mode 1].
If the problem is not solved, specify [Mode 2].
If the problem is not solved, set [Curl Adjustment] to [On].  |
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When you use thin paper (16.0 to 19.8 lb Bond (60 to 74 g/m²)), setting [Paper Type] to [Plain L] and [Special Print Mode C] to [On] may prevent paper creases.
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[Special Print Mode C] can also be set* using the printer's control panel.
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*
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The setting of [Special Print Mode C] overrides the setting of [Wrinkle Adjustment].
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<Setting Method for [Curl Adjustment]>
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1.
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Display the [Finishing] tab.
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2.
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Click [Advanced Settings].
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3.
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Set [Curl Adjustment] to [On].
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If you specify these settings, the printing speed drops in stages.
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Specifying these settings may result in poor print quality.
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If activating [Wrinkle Adjustment] results in poor print quality, set [Curl Adjustment] to [On]. The print quality may improve.
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<Cause 3> Appropriate paper is not being used.
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Solution
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Replace the paper with that which can be used with this printer.
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<Cause 4> There is a foreign object inside the printer.
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Solution
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Remove the foreign object inside the printer.
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