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Printing Cannot Be Performed

Printing Cannot Be Performed (USB Connection)

Printing Cannot Be Performed (LAN Connection)

Printing Cannot Be Performed (via the Print Server)

The Print Server for Connection Cannot Be Found

The Shared Printer Cannot Be Accessed

The Printer Takes a Long Time to Start the Print Job

You Cannot Turn the Printer ON

All the Indicators on the Network Interface Are Off

You Cannot Install the Printer Driver

The Printer Is Not Recognized Automatically

The Printer Cannot Be Searched For

You Cannot Uninstall the Printer Driver

The Printer Driver Settings Cannot Be Changed

"Profiles" Cannot Be Selected or Edited

The Status of the Paper Feeder Cannot Be Obtained Automatically

Paper Jams

Attention (Paper Jams)

Clearing Paper Jams (Multi-purpose Tray)

Clearing Paper Jams (Paper Drawer)

Clearing Paper Jams (Duplex Unit)

Clearing Paper Jams (Inside the Output Area)

Clearing Paper Jams (Inside the Front Cover)

Cleaning the Feed Roller

The Message Indicator Is On

A Message Appears in the Control Panel

Poor Printout Results

Paper Curls

Paper Creases

White Streaks (Lines) Appear

Printing Is Uneven

Printed Pages Have White Specks

Toner Stain or Toner Peeling Occurs

The Printed Paper Has Smudge Marks

The Printed Paper Has Vertical Streaks

Smudge Marks of Spattering Toner Appear around the Text or Patterns

The Back of the Printed Paper Has Smudge Marks

The Overall Print Result Is Dark

Residual Images Appear on Non-printed Areas

White Dust Is Attached to the Printed Transparencies

The Overall Print Result Is Faint

The Printing Position Is Skewed

A Portion of the Page Is Not Printed

Data Is Reduced and Printed

The Next Page Is Printed from Halfway across the Previous Page

Printed Data Lies outside Paper

Blank Paper Is Output (Nothing Is Printed on the Paper)

The Overall Surface of the Paper Is Printed in Black Completely

The Last Page Cannot Be Printed

Unreadable Characters Are Printed

The Printout Is Different from What Is Displayed on Screen (Windows XP and Server 2003)

The Flap of the Printed Envelope Sticks

Multiple Sheets of Paper Are Fed at a Time

Cleaning the rubber pad in the paper drawer

Other Problems

The Keys on the Control Panel Do Not Function

The SD Card Cannot Be Used

Jobs Cannot Be Saved

SSL Cannot Be Enabled

When SSL Is Enabled, the Remote UI Does Not Start, or the IPP Printing Cannot Be Performed

The Printer Cannot Be Accessed from the Remote UI or Network Related Utility Software

Restricting the Users Is Not Possible

Noise Is Heard during Printing

If You Cannot Solve a Problem

Top » Troubleshooting » Poor Printout Results » Paper Curls
Paper Curls
08X4-0K9
Perform one of the following solutions according to the cause.
<Cause 1> Damp paper is used.
Solution 1
Replace the paper with new paper in an unopened package.
"Precautions for Paper"
Solution 2
Solution 2-1
If [Paper Type] is set to [Plain] in the printer driver, specify [Plain L], and then print again.
"Configuring the Printer Driver and Printing"
The toner may not fix onto paper well, and the printing may come out faint.
Solution 2-2
If the problem is not solved, perform the following procedure in the printer driver.
1.
Display the [Finishing] tab.
2.
Click [Advanced Settings].
3.
Set [Special Print Adjustment C] to [On].
You can specify the same setting from the printer's control panel.
"[Setup] Menu ([User Maintenance] Options)"
If you specify this setting, printing speed drops.
The setting applies only to A4 or Letter size paper.
Solution 2-3
If the problem is not solved, select the tray or the drawer from which the printer feeds paper from [Curl Correction] in [Special Print Mode] on the printer's control panel, specify [On], and then print again.
"[Setup] Menu ([User Maintenance] Options)"
If you specify this setting, the printing speed drops more than when [Special Print Adj. C] is set to [On].
Solution 2-4
If the problem is not solved, specify [Off] in Solution 2-3, and then perform the following procedure in the printer driver.
1.
Display the [Finishing] tab.
2.
Click [Advanced Settings].
3.
Set [Curl Adjustment] to [On].
If you specify this setting, the printing speed drops more than when [Curl Correction] is set to [On] on the printer's control panel.
The setting applies only to A4 or Letter size paper.
<Cause 2> Appropriate paper is not being used.
Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"
<Cause 3> Paper that curls easily is output to the output tray.
Solution
Switch to the sub-output tray when printing transparencies, labels, or envelopes.
"Paper Loading and Output"
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