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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Paper Sources

Paper Drawer

Cassette Feeding Unit-AF1 (Optional)

Paper Deck Unit-B2 (Optional)

Feeder

Staple Finisher-G1/Booklet Finisher-G1 (Optional)

Inside the Top Cover

Buffer Pass Unit-H1

External 2/3 Hole Puncher-B2

Booklet Finisher-G1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Inner Finisher-D1 (Optional)

When the Inner 2/3 Hole Puncher-A1 Is Not Attached

When the Inner 2/3 Hole Puncher-A1 Is Attached

Inner 2Way Tray-H1 (Optional)

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Staple Finisher-G1/Booklet Finisher-G1

Saddle Stitcher Unit of the Booklet Finisher-G1

Inner Finisher-D1

If Memory Becomes Full during Scanning

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network

MEAP

User Setting Information Management

List of Error Codes without Messages

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Staple Finisher-G1/Booklet Finisher-G1
Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple.
IMPORTANT
Make sure to close all covers and paper drawers of the machine before clearing any staple jams.
NOTE
The Staple Finisher-G1 and Booklet Finisher-G1 are optional products.

1.
Open the front cover of the finisher.
2.
Pull out the staple case, holding it by the green tab.
3.
Remove any staples jammed in the staple case.
1. Push down the tab on the staple case.

2. Remove all of the staples that slide from the staple cartridge.
3. Return the tab on the staple case to its original position.
4.
Gently push the staple case back into the finisher and push down firmly until it is securely in place.
5.
Close the front cover of the finisher.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
NOTE
After the cover is closed, the stapler unit may automatically perform a "dry" stapling operation to reposition the staples.