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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Paper Sources

Paper Drawer

Cassette Feeding Unit-AF1 (Optional)

Paper Deck Unit-B2 (Optional)

Feeder

Staple Finisher-G1/Booklet Finisher-G1 (Optional)

Inside the Top Cover

Buffer Pass Unit-H1

External 2/3 Hole Puncher-B2

Booklet Finisher-G1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Inner Finisher-D1 (Optional)

When the Inner 2/3 Hole Puncher-A1 Is Not Attached

When the Inner 2/3 Hole Puncher-A1 Is Attached

Inner 2Way Tray-H1 (Optional)

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Staple Finisher-G1/Booklet Finisher-G1

Saddle Stitcher Unit of the Booklet Finisher-G1

Inner Finisher-D1

If Memory Becomes Full during Scanning

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network

MEAP

User Setting Information Management

List of Error Codes without Messages

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Paper Drawer
Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
NOTE
If the Paper Deck Unit-B2 is attached, move the paper deck unit away from the main unit before proceeding with this procedure.
1.
Remove any paper jammed in the paper drawer's upper right cover.
1. Open the paper drawer's upper right cover, holding it by its handle.
2. Remove any jammed paper.
3. Close the paper drawer's upper right cover.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
NOTE
Gently close the cover until it clicks into place in the closed position.
2.
Remove any paper jammed in the paper drawer.
1. Press the open button of the paper drawer.
2. Grip the handle, and pull out the paper drawer until it stops.
3. Remove any jammed paper.
3.
Gently push the paper drawer back into the machine until it clicks into place in the closed position.
CAUTION
When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.
NOTE
If the Paper Deck Unit-B2 was moved away from the main unit, reconnect it to the main unit.
4.
Follow the instructions on the screen.
NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.