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Clearing Paper Jams

Locations of Paper Jams

Main Unit

Paper Sources

Paper Drawer

Cassette Feeding Unit-AF1 (Optional)

Paper Deck Unit-B2 (Optional)

Feeder

Staple Finisher-G1/Booklet Finisher-G1 (Optional)

Inside the Top Cover

Buffer Pass Unit-H1

External 2/3 Hole Puncher-B2

Booklet Finisher-G1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Inner Finisher-D1 (Optional)

When the Inner 2/3 Hole Puncher-A1 Is Not Attached

When the Inner 2/3 Hole Puncher-A1 Is Attached

Inner 2Way Tray-H1 (Optional)

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Staple Finisher-G1/Booklet Finisher-G1

Saddle Stitcher Unit of the Booklet Finisher-G1

Inner Finisher-D1

If Memory Becomes Full during Scanning

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network

MEAP

User Setting Information Management

List of Error Codes without Messages

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Inside the Front Cover
Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
1.
Open the front cover of the finisher.
2.
Remove any jammed paper from the upper delivery guide.
1. Open the upper delivery guide.
2. Remove any jammed paper.
NOTE
The upper delivery guide is spring-loaded. When you release the upper delivery guide, it returns to its original position.
3.
Remove any jammed paper from the lower delivery guide.
1. Tilt the delivery guide to the right.
2. Remove any jammed paper.
3. Return the delivery guide to its original position.
CAUTION
When returning the delivery guide to its original position, be careful not to get your fingers caught, as this may result in personal injury.
4.
Close the front cover of the finisher.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
5.
Follow the instructions on the screen.
NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.