List of Error Messages

This section explains the various messages that appear on the touch panel display and Web browser, along with possible causes and remedies.

Perform the necessary procedures according to the displayed self-diagnostic error message.

Self-diagnostic error messages appear in the following cases:

When scanning or printing cannot be performed because of an operational error

When you need to make a decision or take some action during scanning or printing

When you need to make a decision or take some action while browsing the network

Error messages are categorized by function. Select the function that corresponds to the displayed error message, and see the possible causes and remedies.

NOTE
For the imageRUNNER ADVANCE 4035/4025, some error messages may appear only when the DADF-AG1 is attached.

General

Fax

Scan and Send

Scan and Store/Access Stored Files

User Setting Information Management

Category Top

Clearing Paper Jams

Locations of Paper Jams

Main Unit

Paper Sources

Paper Drawer

Cassette Feeding Unit-AF1 (Optional)

Paper Deck Unit-B2 (Optional)

Feeder

Staple Finisher-G1/Booklet Finisher-G1 (Optional)

Inside the Top Cover

Buffer Pass Unit-H1

External 2/3 Hole Puncher-B2

Booklet Finisher-G1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Inner Finisher-D1 (Optional)

When the Inner 2/3 Hole Puncher-A1 Is Not Attached

When the Inner 2/3 Hole Puncher-A1 Is Attached

Inner 2Way Tray-H1 (Optional)

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Staple Finisher-G1/Booklet Finisher-G1

Saddle Stitcher Unit of the Booklet Finisher-G1

Inner Finisher-D1

If Memory Becomes Full during Scanning

Printer/Fax Driver Troubleshooting

Service Call Message