Paper Deck Unit-B2 (Optional)

Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.

NOTE
Paper Deck Unit-B2 is an optional product.

Move the paper deck unit away from the main unit.

	1. Press the release button.
	2. Move the paper deck unit away from the main unit.

Remove any paper jammed in the side of the paper deck unit.

	1. Hold down the green lever on the side of the paper deck unit.
	2. Remove any jammed paper, while holding down the green lever.

Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot.

Reconnect the paper deck unit to the main unit.

If the paper jam message is no longer displayed when you reconnect the paper deck unit, proceed to step 7.

CAUTION
When connecting the paper deck unit to main unit, be careful not to get your fingers caught, as this may result in personal injury.

Open the paper deck unit.

	1. Press the open button.
	2. Open the paper deck unit. The inside lifter automatically descends to the paper loading position.

NOTE
If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may be unable to open the paper deck unit. In this case, press the control panel power switch to reactivate the machine, and then press the open button on the paper deck unit.

Remove any jammed paper.

Look carefully, as jammed paper may be difficult to see.

Close the paper deck unit.

CAUTION
When closing the paper deck unit, be careful not to get your fingers caught, as this may result in personal injury.

Follow the instructions on the screen.

NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.

Category Top

Clearing Paper Jams

Locations of Paper Jams

Main Unit

Paper Sources

Paper Drawer

Cassette Feeding Unit-AF1 (Optional)

Feeder

Staple Finisher-G1/Booklet Finisher-G1 (Optional)

Inside the Top Cover

Buffer Pass Unit-H1

External 2/3 Hole Puncher-B2

Booklet Finisher-G1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Inner Finisher-D1 (Optional)

When the Inner 2/3 Hole Puncher-A1 Is Not Attached

When the Inner 2/3 Hole Puncher-A1 Is Attached

Inner 2Way Tray-H1 (Optional)

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Staple Finisher-G1/Booklet Finisher-G1

Saddle Stitcher Unit of the Booklet Finisher-G1

Inner Finisher-D1

If Memory Becomes Full during Scanning

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network

MEAP

User Setting Information Management

List of Error Codes without Messages