Inside the Top Cover

Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.

Remove any jammed paper protruding from the output part.

	1. Lift the area indicated by the label on the output slot.
	2. Remove any jammed paper that is visible. If you cannot see any paper, check whether there is any jammed paper in the output area.

NOTE
If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled. (Printing and stapling resume after you clear the paper jam.)

Open the top cover of the finisher, and remove any jammed paper.

1. Open the top cover of the finisher.

2. Remove any jammed paper.

3. Close the top cover of the finisher.

CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.

Follow the instructions on the screen.

NOTE
The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.

Category Top

Clearing Paper Jams

Locations of Paper Jams

Main Unit

Paper Sources

Paper Drawer

Cassette Feeding Unit-AF1 (Optional)

Paper Deck Unit-B2 (Optional)

Feeder

Staple Finisher-G1/Booklet Finisher-G1 (Optional)

Buffer Pass Unit-H1

External 2/3 Hole Puncher-B2

Booklet Finisher-G1 (Optional)

Inside the Front Cover

Saddle Stitcher Unit

Inner Finisher-D1 (Optional)

When the Inner 2/3 Hole Puncher-A1 Is Not Attached

When the Inner 2/3 Hole Puncher-A1 Is Attached

Inner 2Way Tray-H1 (Optional)

Reducing the Frequency of Paper Jams

Clearing Staple Jams (For Optional Products)

Locations of Staple Jams

Staple Finisher-G1/Booklet Finisher-G1

Saddle Stitcher Unit of the Booklet Finisher-G1

Inner Finisher-D1

If Memory Becomes Full during Scanning

Printer/Fax Driver Troubleshooting

Service Call Message

List of Error Messages

General

Fax

Scan and Send

Scan and Store/Access Stored Files

Quick Menu

Printer

Network

MEAP

User Setting Information Management

List of Error Codes without Messages