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Selecting the IEEE 802.1X Authentication Method

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Setting Up a Computer for Printing

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Windows XP/Server 2003/Server 2008/Vista/7/Server 2008 R2/8/Server 2012
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Encrypted SSL Data Communication Problems and Remedies

Confirming Settings

Checking the Block Log

Obtaining the Public Key of the Machine to Use SSL with Windows Server 2008/Vista/7/Server 2008 R2/8/Server 2012

Top » Network » Encrypted SSL Data Communication Problems and Remedies
Encrypted SSL Data Communication Problems and Remedies
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This section describes how to resolve encrypted SSL data communication problems.
You cannot use encrypted SSL communication for IPP printing, e-mail/I-fax, the Remote UI, MEAP functions via a Web browser, and device information delivery, or confirm Department IDs and PINs even after you have turned SSL on.
Cause 1
The generated key pair or server certificate is corrupted.
Remedy
After erasing the key pair you are using, generate a key pair and server certificate.
NOTE
For instructions on how to confirm whether the key pair you are using is corrupted, see "Editing Key Pairs and Server Certificates."
Cause 2
The preinstalled default key pair or server certificate is corrupted.
Remedy
After erasing the key pair you are using, generate a key pair and server certificate.
NOTE
For instructions on how to confirm whether the key pair you are using is corrupted, see "Editing Key Pairs and Server Certificates."
Cause 3
The registered key pair file or server certificate file is corrupted.
Remedy
After erasing the key pair you are using, install the key pair file and server certificate file created on your computer using the Remote UI. (See "Installing a Key Pair File and Server Certificate.") Then, register the installed files on the control panel of the machine.
NOTE
For instructions on how to confirm whether the key pair you are using is corrupted, see "Editing Key Pairs and Server Certificates."
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