Access Stored Files
This section describes the error messages related to the Access Stored Files function.
Cannot access the folder or file. It may have been deleted by another operation, or you may not have access rights to it.
Cause
You have no permission to access the folder/file, or the folder/file may be deleted in other operations.
Remedy
Set to permit access to the folder on the server machine. Otherwise, contact your server administrator.
Cannot find the store location. It may have been deleted by another operation, or the memory media may have been removed.
Cause
The store location could not be found due to one of the following possible causes:
The Advanced Box of another printer on the network was deleted while it was being accessed.
Memory media was removed while it was being accessed.
Remedy
Check that the memory media is inserted or that the Advanced Box of another machine on the network is available.
Could not obtain information because the folder path is too long.
Cause
When you tried to access the file, the full pathname (file/folder names indicating the store location) was too long.
Remedy
Shorten the folder and file names, or change the store location.
An error occurred due to an unknown reason.
Cause
An unexpected system error occurred.
Remedy
Contact your local authorized Canon dealer.
Cannot connect to the network.
Cause
The network is not connected.
Remedy
Check the status of the network.
Cannot perform this operation because of other operations. Wait a moment, then try again.
Cause
This operation cannot be performed because another operation is running.
Remedy
Wait until the other operation is finished, then try again.
Could not perform because an error occurred on the network.
Cause
The network settings are incorrect.
Remedy
Check the network settings. (See "Network Settings.")
Cannot store the password because the number of passwords that can be stored for each user has reached the upper limit.
Cause
The number of stored passwords for the login user exceeded the maximum number.
Remedy
Erase unnecessary password information.
This folder name already exists. Rename the folder.
Cause
There is a folder in the selected directory with the same name as the name you entered on the New Folder screen.
Remedy
Assign a different name to the folder.
Cannot use one or more characters in the folder name or file name. Rename the folder or file.
Cause
Invalid characters are included in the folder or file name.
Remedy
Enter the name again using valid characters.
The folder and file name is too long. Rename the folder/file.
Cause
When you tried to access the file, the full pathname (file/folder names indicating the store location) was too long.
Remedy
Shorten the folder and file names, or change the store location.
You do not have access rights to this folder.
Cause
You do not have permission to access the folder.
Remedy
Change the settings on the file server to enable access to the folder, or contact the server administrator.
Cannot create any more folders because the number of folders that can be created in this location has reached the upper limit. Change the location to create the folder.
Cause
You tried to store more than the capacity of the other machine's Advanced Box (100,000 files/ folders), or more than the capacity of the designated destination folder (1,000 files/folders).
Remedy
Perform the operation again after deleting unwanted files from the store location folder, or change the store location.
Selected files are being used for another operation. Wait a moment, then try again.
Cause
The file is being accessed by another user.
Remedy
Wait until the other user finishes accessing the file.
Cannot perform because the file size exceeds the limit. Reduce the file size, then try again.
Cause
Printing was interrupted because the file size exceeded the upper limit for printing (2 GB).
Remedy
Reduce the file size, and perform the operation again.
Cannot print because job reservations are full or the printer is warming up. Wait a moment, then try again.
Cause
Printing could not be performed because the number of print jobs exceeded the upper limit.
Remedy
Perform the operation again when the other jobs are complete.
Could not perform because the memory is full. Wait a moment, then try again.
Cause
The memory required for printing is insufficient.
Remedy
After canceling the print job, first reduce the amount of data and pages to be printed, and then try printing again.
Reached counter limit. The printing/reserved jobs may be canceled. Check the print log.
Cause
Printing could not be performed because the maximum number of prints set in Department ID Management was exceeded.
Remedy
Contact your System Manager.
The job was canceled because the disk space for saving archive logs is full.
Cause
The job was canceled because the memory for saving temporary data became full.
Remedy
Contact your System Manager.
Job will be canceled because the password is incorrect or the PDF file settings do not allow printing.
Cause 1
An incorrect password was entered.
Remedy
Enter the correct password, and perform the job again.
Cause 2
The PDF file is set so that it cannot be printed.
Remedy
Check the PDF file settings.
Could not execute because the file contains unsupported data.
Cause
You tried to print data that is not supported by this machine.
Remedy
Use file formats that are supported by this machine.
An error occurred during printing.
Cause
An error occurred while processing the print data.
Remedy
To print the remaining pages, press [OK].
» Problem Solving » List of Error Messages » Access Stored Files
0UKW-078