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Error Codes

When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

Paper Feeding Problems

Fax Problems

Sending Problems

Cannot Send a Fax

Receiving Problems

Modes Cannot Switch Automatically between Telephone and Fax
Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Copying Problems

The Copy Output Is Hardly Readable and Copied Poorly

Printing Problems

Cannot Print Documents from a Computer

Cannot Print over a TCP/IP Network

Scanning Problems

Cannot Scan a Document

Telephone Problems

Network Problems

Wired LAN Troubles

Checking Network Connection (Wired LAN)

Wireless LAN Troubles

Checking Network Connection (Wireless LAN)

Installation and Uninstallation Problems

Miscellaneous Problems

Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

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Printing Problems
07K4-0U5
See the following sections.
The printout is hardly readable and printed poorly.
Cannot print 2-sided documents.
The printout is printed askew.
Cannot print documents from a computer.
Cannot print over a TCP/IP network.
The printout is hardly readable and printed poorly.
The printout is too light or has uneven density.
Vertical white streaks appear on the printout.
The printout has spots and is dirty.
The printout is askew.
The toner does not flow well into the paper.
See the following section:
"The Copy Output Is Hardly Readable and Copied Poorly"
Cannot print 2-sided documents.
Specify the 2-sided printing options in the printer driver.
"1-sided Printing and 2-sided Printing"
The printout is printed askew.
Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the paper specifications.
"Supported Paper Types"
Adjust the paper guides to the paper size. If the problem persists, load paper with the other side face up, or in an opposite orientation.
"Loading Paper"
Make sure that the document return tray or output tray is not full.
Cannot print documents from a computer.
See the following section:
"Cannot Print Documents from a Computer"
Cannot print over a TCP/IP network.
See the following section:
"Cannot Print over a TCP/IP Network"