e-Manual TopContentsHelpGlossary
Category
Top » Troubleshooting

Category Top

Error Codes

When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

Paper Feeding Problems

Fax Problems

Sending Problems

Cannot Send a Fax

Receiving Problems

Modes Cannot Switch Automatically between Telephone and Fax
Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Copying Problems

The Copy Output Is Hardly Readable and Copied Poorly

Printing Problems

Cannot Print Documents from a Computer

Cannot Print over a TCP/IP Network

Scanning Problems

Cannot Scan a Document

Telephone Problems

Network Problems

Wired LAN Troubles

Checking Network Connection (Wired LAN)

Wireless LAN Troubles

Checking Network Connection (Wireless LAN)

Installation and Uninstallation Problems

Miscellaneous Problems

Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

Collapse all|Expand all
Troubleshooting
07K4-0S6
This chapter describes how to handle paper jams and error messages.
When an error code (a 3-digit code) appears or is printed
When a power failure occurs
Clearing jams
When a message appears on the screen
When a problem has occurred (Read this section before requesting service.)
When print quality is not good
When you want to uninstall the software
When the problem cannot be resolved after referring to the appropriate trouble shooting section