0WR7-0L8
If a paper jam occurs, the <Paper is jammed.> message appears on the touch panel display, along with the location of the paper jam and solutions. If it is difficult to find solutions on the display, see the link corresponding to the paper jam location in Location of the Paper Jam. If paper jams occur repeatedly, see If Paper Jams Repeatedly.
 |
|
 |
|
IMPORTANT
|
|
Take care when handling the optional equipment that is attached to the machine. Copying or printing may be performed while the paper jam is being removed.
|
If a paper jam occurs, the location of the jam and solutions are displayed on the touch panel display. Follow the on-screen instructions to solve the problem. For details on how to clear the paper jams, see the following sections.
Main unit
When Staple Finisher-V1/Booklet Finisher-V1 is attached
When Copy Tray-R1 is attached
|
IMPORTANT
|
|
When removing the jammed paper, do not turn OFF the machine
Turning OFF the machine deletes the data that is being printed. Be especially careful when receiving fax documents.
If paper tears
Remove all the paper fragments to prevent them from becoming jammed.
Do not forcibly remove the jammed document or paper from the machine
Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer.
After clearing all paper jams
To prevent your clothes or hands from being caught between the rollers, immediately remove your hands from the main unit and optional devices.
|
|
NOTE
|
|
Even if you check the paper jam location, paper may not actually be jammed. In such a case, check all locations according to the instructions on the touch panel display.
The touch panel display indicating a paper jam is continuously displayed until the paper jam issue has been rectified completely.
If you press <Close> on the touch panel display indicating a paper jam, operation and setting may continue without immediate correction of the paper jam.
If a paper jam occurs during printing while the stapler is set for operation, do not remove paper in the places other than the locations displayed on the touch panel display. For example, if a paper jam occurs in the main unit, you do not need to remove paper from the finisher where a paper jam has not occurred. If a paper jam in the main unit is cleared, paper inside the finisher will be stapled continuously.
|
When paper jams occur repeatedly in spite of no malfunctions in the main unit or optional devices, the following causes are suspected.
Jammed paper fragments remain in the machine
If you forcibly remove the jammed paper, torn scraps of paper may remain in the main unit or optional devices. If paper tears, check that there are no scraps of paper inside and try to remove all of the scraps.
If you forcibly remove the jammed paper, torn scraps of paper may remain in the main unit or optional devices. If paper tears, check that there are no scraps of paper inside and try to remove all of the scraps.
The paper is not appropriate for the machine
Use a paper type appropriate for the machine. Set paper size and type in accordance with the paper being used.
Specifications
Specifying Paper Size and Type
Use a paper type appropriate for the machine. Set paper size and type in accordance with the paper being used.
Specifications
Specifying Paper Size and Type
The paper is not properly loaded
Check whether or not the paper size matches the paper guide indicator. Load paper after aligning it against a flat surface. Loading Paper
Check whether or not the paper size matches the paper guide indicator. Load paper after aligning it against a flat surface. Loading Paper
