Return to Overview

How do you cancel a transmission while a document is being scanned?

Press (Stop) on the control panel, or press [Stop] on the touch panel display.

How do you cancel a transmission after the document has been scanned?

Press (Status Monitor/Cancel) → [Send] → [Job Status] → select the document that you want to cancel → press [Stop] → [Yes]. However, documents that are being sent may not be canceled even if you press [Stop]. (See "Using the Status Monitor/Cancel Screen.")

Is the destination setting correct?

Check the destination setting of the recipient.

Is the destination stored in the Address Book correct?

Check the destination in the Address Book. (See "Editing Address Details.")

Has trouble occurred in the remote machine?

Check to ensure that the remote machine can receive documents. If it cannot, check to see whether the machine is turned OFF, is out of recording paper, or has insufficient available memory.

If you are sending an e-mail message or I-fax, are the SMTP server and DNS server settings correct?

Check the SMTP server and DNS server settings.

If you are sending to a file server, are the User Name and Password settings correct?

Check the User Name and Password settings, and send the document again.

If you are sending to a file server, are the shared folder settings correct?

Check the shared folder settings. (See "Network.")

Are unwanted documents stored in memory?

Check the TX Document and RX Document memory, and delete unnecessary documents and documents with errors from memory. (See "Fax/I-Fax Inbox," "Scan and Store," and "Access Stored Files.")

Is the platen glass clean?

Use your machine to make a copy of the document, and check it for streaks. If streaks appear, clean the platen glass. (See "Maintenance,")

Is the Density setting set towards '' (Light) and the Original Type setting set to 'Photo'?

Change the Density setting to '' (Dark) and the Original Type setting to 'Text'. Try sending the document again. (See "Original Type" and "Density.")

• Back To Top