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Cause 1
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The specified file is not a license switch file.
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Remedy
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Check that the specified file is a license switch file for initializing the password.
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Cause 2
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There is insufficient information for the specified file.
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Remedy
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The password cannot be initialized using the specified file. Confirm the contents of the file.
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Cause
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Service Management Service cannot be displayed if all the following conditions are met.
User Authentication is set as the login service
[Use User Authentication Function:] is set to [Do not use] in the login user settings
SMS Installer Service (Password Authentication) is stopped
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Remedy
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Set [Use User Authentication Function:] to [Use] in the login user settings. (See "Using the Remote UI.")
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Cause
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Service Management Service cannot not be displayed if SMS Installer Service (Password Authentication) is stopped when DepartmentID Authentication is set as the login service.
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Remedy
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Switch the login service to something other than DepartmentID Authentication. When switching the login service from DepartmentID Authentication (Department ID Management) to User Authentication, set [Department ID Management] to 'Off' before switching the login service. For information on setting Department ID Management, see "Specifying Department ID Management."
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Cause
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The application cannot be started because system resources required to start the application are unable to be reserved.
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Remedy
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Stop another application, and then restart this application. It may be able to start this time.
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Cause
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The contents of the file specified as an application file are incorrect, or information is missing.
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Remedy
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This application cannot be installed. Check the file. If there are no problems, contact your local authorized Canon dealer.
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Cause
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The contents of the file specified as a license file are incorrect, or information is missing.
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Remedy
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This license file cannot be installed. Check the file. If there are no problems, contact your local authorized Canon dealer.
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Cause
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The application cannot be installed because required information is not included in the application.
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Remedy
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Check the file. If there are no problems, contact your local authorized Canon dealer to see if there is any <Missing information>.
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Cause
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In the license file, there is serial number information of machines in which the license file can be installed. The application you have specified cannot be installed, because your machine's serial number is not found in the serial number information in this license file.
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Remedy
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Specify a license file whose serial number information includes the serial number of your machine.
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Cause
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The application can only be installed in certain machine models. It cannot be installed in this machine.
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Remedy
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Specify an application which supports the machine.
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Cause
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The installation could not be performed because the specified application is not an Enhanced System Application.
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Remedy
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Specify an application file for an Enhanced System Application.
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Cause
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The appropriate privileges are not set for the application.
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Remedy
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Set the appropriate privileges for the application.
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Cause
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The settings of the related application and the application scheduled to be updated do not match.
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Remedy
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Check the settings of the related application and the application scheduled to be updated.
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Cause
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The authentication information could not be set because an unspecified error occurred.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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The authentication information could not be deleted because an unspecified error occurred.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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The entered user name or password is incorrect, or an unspecified error occurred.
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Remedy
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Set the authentication information again after entering the correct user name and password.
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Cause
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The authentication information could not be deleted because an unspecified error occurred.
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Remedy
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Contact your local authorized Canon dealer.
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Cause
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The contents of the file are incorrect, or information is missing.
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Remedy
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This license file cannot be installed. Contact the developer of the application.
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Cause
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The machine you are using is stated in the license file, but the specified license file could not be installed in your machine.
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Remedy
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Specify a license file that is compatible with your machine.
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Cause
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The application cannot be started because system resources required to start the application are unable to be reserved.
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Remedy
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Stop another application, and then restart this application. It may be able to start this time.
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Cause
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The contents of the file specified as an application file are incorrect, or information is missing.
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Remedy
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This application cannot be installed. Check the file. If there are no problems, contact your local authorized Canon dealer.
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Cause
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The contents of the file specified as a license file are incorrect, or information is missing.
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Remedy
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This license file cannot be installed. Check the file. If there are no problems, contact your local authorized Canon dealer.
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Cause
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The application can only be installed in certain machine models. It cannot be installed in this machine.
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Remedy
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Specify an application which supports the machine.
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Cause 1
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The contents of the file are incorrect. (The specified file is not a license file.)
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Remedy
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Check that the specified file is a license file.
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Cause 2
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There is insufficient information for the specified file.
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Remedy
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Confirm the contents of the file.
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Cause
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The setting information could not be deleted because an unspecified error occurred.
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Remedy
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Click [Back] to return to the original page of the specified operation.
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Cause
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Application logs do not exist.
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Remedy
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Click [Back] to return to the original page of the specified operation.
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Cause
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The logs could not be downloaded because an unspecified error occurred.
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Remedy
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Click [Back] to return to the original page of the specified operation.
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Cause
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The logs could not be deleted because an unspecified error occurred.
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Remedy
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Click [Back] to return to the original page of the specified operation.
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Cause
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The application for specified operation does not exist in the machine.
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Remedy
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Click [Back] to return to the original page of the specified operation.
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