General - Canon imageRUNNER ADVANCE C3330i/C3325i e-Manual

Cause 1	Printing cannot be performed because the paper has run out.
Remedy	Load paper. (See "Loading Paper into a Paper Drawer.")
Cause 2	The paper drawer is not correctly inserted into the machine.
Remedy	Insert the paper drawer in all the way. (See "Loading Paper into a Paper Drawer.")

The most proper size LTR is not available.

Cause 1	The optimal paper size selected with automatic paper selection is not loaded.
Remedy	Load paper of the displayed size.
Cause 2	[Paper Drawer Auto Selection On/Off] is set to 'Off'.
Remedy 1	Manually specify the paper drawer.
Remedy 2	Set [Paper Drawer Auto Selection On/Off] to 'On' for the paper drawer in which the displayed paper size is loaded. (See "Enabling Paper Drawer Auto Selection.")
Cause 3	A paper type not supported by automatic paper selection is loaded.
Remedy 1	Manually specify the paper drawer.
Remedy 2	Set [Consider Paper Type] in [Paper Drawer Auto Selection On/Off] to 'Off' when copying. (See "Enabling Paper Drawer Auto Selection.")

This paper size/type cannot be used with features that require the duplex unit.

Cause	[Print Priority] is set in [Switch Feed Method] in [Function Settings] (Settings/Registration). Since this function uses the duplexing unit, paper sizes and types that cannot be used with two-sided printing, such as Heavy 4, cannot be fed.
Remedy	Cancel the job. Execute the job again after setting [Speed Priority] in [Switch Feed Method]. (See "Matching the Print Side for 1-Sided and 2-Sided Printing.")

Set the paper guide indicated by arrows again, or check Paper Size Group for Auto Recognition in Drawer under Settings/Registration.

Cause 1	The position of the paper drawer guides is incorrect for the loaded paper size.
Remedy	Adjust the position of the paper drawer guides in accordance with the loaded paper size.
Cause 2	The actual size of the loaded paper does not match the paper size specified in [Paper Size Group for Auto Recog. in Drawer] in [Preferences] (Settings/Registration).
Remedy	Re-configure [Paper Size Group for Auto Recog. in Drawer] in accordance with the actual size of the loaded paper. (See "Setting the Paper Size Group for Auto Recognition in the Paper Source.")

Return the originals to their correct order, then press the [Start] key.

Cause	Scanning stopped because an unspecified problem occurred in the feeder.
Remedy	Return the originals to their correct order, place them in the original loading area of the feeder again, and press (Start).

Cause	Scanning was canceled because the data size of the scanned originals exceeded the maximum size that the machine can handle.
Remedy	Scan the originals again from the first page. If you still cannot scan the originals, you may be able to resolve the problem by decreasing the setting for [Sharpness] or setting the original type to [Text].

Scanning was canceled because the data size of the scanned original exceeded the limit. Scanning may be possible if sharpness is reduced, or Original Type is set to Text.

Cause	Scanning was canceled because the data size of the scanned originals exceeded the maximum size that the machine can handle.
Remedy	You may be able to resolve the problem by decreasing the setting for [Sharpness] or setting the original type to [Text].

Place the original on the platen glass.

Cause	A mode requiring an original to be placed on the platen glass is set. There is no original on the platen glass.
Remedy	Place the original on the platen glass.

Remove the original from the platen glass.

Cause	An original remains on the platen glass.
Remedy	Remove the original remaining on the platen glass, and place the original again.

Remove the original from the feeder.

Cause	There is an original loaded in the feeder and on the platen glass when a mode that cannot scan originals loaded in the feeder is set.
Remedy	Remove the original from the feeder.

Original scanning area (thin glass strip) is dirty.

Cause	The original scanning area (thin glass strip) is dirty due to dust and grime.
Remedy	Clean the original scanning area of the feeder. (See "Originals Loaded in the Feeder and Prints Become Dirty (Manual Feeder Cleaning).")

Replace toner cartridge. (Black)

Cause 1	Printing cannot be performed because the displayed color of toner runs out.
Remedy	Replace the toner cartridge of the displayed color. (See "Replacing the Toner Cartridge.")
Cause 2	Printing cannot be performed because the toner of the displayed color has not been mixed thoroughly.
Remedy	Take out the toner cartridge of the displayed color, shake it well, and then insert it again.

Replace toner cartridge. (Black & White copying is possible.)

Cause	Color copying is not possible because the displayed color of toner is running low.
Remedy	Replace the toner cartridge of the displayed color. (See "Replacing the Toner Cartridge.")

Insert the toner cartridge. (Black)

Cause	The toner cartridge of the displayed color is not inserted correctly.
Remedy	Insert the toner cartridge correctly. (See "Maintenance.")

Check the remaining toner. Printing is possible while toner remains.

Cause	The remaining toner is running low.
Remedy	Press [Status Monitor/Cancel] → [Consumables] on the touch panel display → confirm which toner is running low in <Others>. Next, prepare the new toner cartridge. For instructions on viewing the remaining toner, see "Checking the Status of Consumables and Other Information".

A toner cartridge of the wrong color may have been inserted. If this toner cartridge is used, a malfunction may occur. Check the inserted toner cartridge.

Cause	The color of one of the inserted toner cartridges may be incorrect.
Remedy	For instructions on resolving this problem, see "Replacing the Toner Cartridge."

A toner cartridge with the wrong item number is inserted. If this toner cartridge is used, remaining toner information cannot be detected properly.

Cause	A toner cartridge with the wrong model number may be inserted, or the toner cartridge may have been damaged.
Remedy	For instructions on resolving this problem, see "Replacing the Toner Cartridge." For instructions on checking the model number of the toner cartridge, see "Consumables."

Cannot recognize the drum unit.

Cause	The drum unit that was loaded may be damaged or not a genuine Canon product.
Remedy	Contact your local authorized Canon dealer.

Adjusting gradation... Wait a moment.

Cause	The machine is performing automatic adjustment.
Remedy	Wait a few moments. When the adjustment is complete, printing will automatically resume.

Preparing for color printing. Please wait.

Cause	The machine is performing an automatic adjustment.
Remedy	Please wait for a moment. Color printing resumes automatically when the adjustment is finished.

Performing multiple jobs...

Cause	Multiple jobs such as print jobs or scan jobs are being executed while performing the scan operation.
Remedy	Wait a few moments for the machine to resume the scan operation.

Check that covers are closed.

Cause	The cover of an optional equipment is open.
Remedy	Check whether the cover of the inner finisher/staple finisher/booklet finisher is closed.

Load staples into the stapler unit.

Cause	There are no staples in the staple cartridge of the stapler unit in the inner finisher/staple finisher/booklet finisher.
Remedy	Replace the staple cartridge of the inner finisher/staple finisher/booklet finisher. (See "Replacing the Staple Case (Inner Finisher-G1)" and "Replacing the Staple Case in the Stapler Unit (Staple Finisher-U1/Booklet Finisher-U1).")

Eco (Staple-Free) cannot be used. (Call service rep.)

Cause	The Inner Finisher-G1 is damaged.
Remedy	Contact your local authorized Canon dealer.

Remove the paper from the output tray.

Cause	Previous prints remain in the tray.
Remedy	Remove the paper that remains in the tray. Printing will start or resume automatically.

Remove the paper from the booklet tray.

Cause	Previous prints remain in the tray.
Remedy	Remove the paper that remains in the booklet tray. Printing will start or resume automatically.

Load staples into the saddle stitch unit.

Cause	There are no staples in the staple cartridge of the saddle stitcher unit in the Booklet Finisher-U1.
Remedy	Replace the staple cartridge of the Booklet Finisher-U1. (See "Replacing the Staple Cartridge in the Saddle Stitcher Unit (Booklet Finisher-U1).")

The Dept. ID or PIN is incorrect.

Cause	The entered Department ID or PIN is incorrect.
Remedy	Contact the System Manager for the department to find out the Department ID/PIN.

The hard disk needs to be replaced. (Call service rep.)

Cause	The hard disk is damaged or is not attached.
Remedy	Contact your local authorized Canon dealer.

Waste toner container full.

Cause	The waste toner container is almost full.
Remedy	Prepare a new waste toner container.

Check the waste toner container.

Cause	A problem occurred in the waste toner container.
Remedy	Check that there are no problems with the waste toner container.

Replace the waste toner container.

Cause	Printing cannot be performed because the waste toner container is full.
Remedy	Replace the waste toner container. (See "Replacing the Waste Toner Container.")

Waste toner is near full. Replacement not yet needed.

Cause	The waste toner container is almost full.
Remedy	Prepare a new waste toner container.

Insert the waste toner container.

Cause	A waste toner container is not inserted into the machine.
Remedy	Insert a waste toner container.

Set the fixing assembly.

Cause	The fixing assembly is not attached correctly.
Remedy	Attach the fixing assembly correctly. Contact your local authorized Canon dealer.

Staples are jammed.

Cause	There is a staple jam in the stapler unit.
Remedy	Open the front cover of the finisher, and remove the jammed staples. (See"Clearing a Staple Jam in the Inner Finisher-G1 (Optional)" and "Clearing a Staple Jam in the Stapler Unit.")

Load staples into the stapler unit.

Cause	There are no staples in the staple cartridge of the stapler unit in the finisher.
Remedy	Replace the staple cartridge of the finisher. (See "Replacing the Staple Case (Inner Finisher-G1)" and "Replacing the Staple Case in the Stapler Unit (Staple Finisher-U1/Booklet Finisher-U1).")