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When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

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Paper Jams in the Front Cover

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When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

Paper Feeding Problems

Fax Problems

Sending Problems

Cannot Send a Fax

Receiving Problems

Modes Cannot Switch Automatically between Telephone and Fax
Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Copying Problems

The Copy Output Is Hardly Readable and Copied Poorly

Printing Problems

Cannot Print Documents from a Computer

Cannot Print over a TCP/IP Network

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Cannot Scan a Document

Telephone Problems

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Checking Network Connection (Wired LAN)

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Checking Network Connection (Wireless LAN)

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Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

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Modes Cannot Switch Automatically between Telephone and Fax
07K4-0U1
Is the machine set to automatically switch modes between telephone and fax?
NO
Set the receive mode to <Fax/Tel Auto Switch> or <Answering Machine>.
When <Answering Machine> is set, make sure that an external telephone with the built-in answer function is connected to the machine. Also make sure that it is always turned on and the recorded answering message can be heard anytime.
YES
Is the time set for <Ring Start Time> too short?
YES
When you set the ring time too short, incoming faxes may be regarded as incoming phone calls. Set a longer ring time for incoming faxes in <Ring Start Time>.
NO
Is the line condition of the sender's machine good?
NO
Change the <RX Start Speed>.
YES
Is memory full?
YES
Print, send, or delete jobs stored in memory.
NO
Can the sender's machine send a switching signal, to notify your machine of an incoming fax?
NO
Some machines cannot send this signal. In this case, receive the fax manually.