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Error Codes

When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

Paper Feeding Problems

Fax Problems

Sending Problems

Cannot Send a Fax

Receiving Problems

Modes Cannot Switch Automatically between Telephone and Fax
Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Copying Problems

The Copy Output Is Hardly Readable and Copied Poorly

Printing Problems

Cannot Print Documents from a Computer

Cannot Print over a TCP/IP Network

Scanning Problems

Cannot Scan a Document

Telephone Problems

Network Problems

Wired LAN Troubles

Checking Network Connection (Wired LAN)

Wireless LAN Troubles

Checking Network Connection (Wireless LAN)

Installation and Uninstallation Problems

Miscellaneous Problems

Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

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Uninstalling the Software
07K4-0W1
Follow the steps in the procedure below to uninstall the printer driver, fax driver, scanner driver, or MF Toolbox if you do not need them installed on your computer.
Note that uninstallation procedures vary depending on how you installed the Laser MFP Drivers.
When the Laser MFP Drivers are installed from the CD-ROM's setup screen
 Uninstalling Using the Uninstaller
When the Laser MFP Drivers are installed using the WSD port
 Uninstalling the WSD Device
IMPORTANT
Be aware of the following before uninstalling the software.
Log on to your computer with administrator privileges.
Have the installation software ready in case you want to re-install the drivers.
Quit all running applications on your computer.
Uninstalling Using the Uninstaller
To uninstall the printer/fax/scanner driver
1
From the [Start] menu, click [(All) Programs] -> [Canon] -> [LC600 Series] -> [Uninstall Drivers].
2
Click [Delete].
3
Click [Yes] to confirm the uninstallation.
4
Click [Exit] (or [Restart]).
To uninstall the MF Toolbox
1
From the [Start] menu, click [(All) Programs] -> [Canon] -> [MF Toolbox 4.9] -> [Toolbox Uninstall].
2
Click [Remove].
3
Click [Exit].
Uninstalling the WSD Device
1
Insert the User Software CD-ROM into the slot on your computer.
When the following screen appears, click [Exit].
 If [AutoPlay] is displayed
Select [Open folder to view files], and then proceed to Step 4.
2
Select [Computer] from the [Start] menu.
3
Right-click the CD-ROM icon and select [Open] from the pop-up menu.
4
Open the folder that contains the uninstaller.
For 32-bit
Successively double-click on the folders [DRIVERS], [us_eng], and [32bit] to open the [misc] folder.
For 64-bit
Successively double-click on the folders [DRIVERS], [us_eng], and [x64] to open the [misc] folder.
5
Double-click [DelDrv.exe].
 When [User Account Control] appears
Click [Yes] or [Continue].
6
Click [Delete].
7
Click [Yes].
8
Click [Exit].
Eject the CD-ROM from the CD-ROM drive when the following screen appears.
9
Open the network folder.
For Windows Vista/Server 2008
Select [Network] from the [Start] menu.
For Windows 7/Server 2008 R2
Select [Computer] from the [Start] menu and click [Network].
10
Right-click the machine icon and select [Uninstall] from the pop-up menu.
 When [User Account Control] appears
Click [Yes] or [Continue].
→ The machine icon is deleted from the printer folder. Uninstallation is complete.