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Are documents being sent at a high resolution?

It is recommended that you send documents containing text only in a lower resolution.

Is [ECM TX] or [ECM RX] set to 'On'?

Set [ECM TX] and [ECM RX] to 'Off'. (See "ECM Transmission.")

Was the original type set to 'Text/Photo' when sending the document?

If the original does not contain any photos, select [Text] from [Original Type]. (See "Original Type.")

If your machine is connected to a rotary pulse line, is your machine set for tone dialing?

Set the machine for tone dialing to use fax information services. (See "Fax Information Services.")

Did you receive an instruction from the sender to set the machine to receive?

Press [Start RX]. (See "Fax Information Services.")

Is a pause inserted in the fax number?

Insert a pause after the country code, or after the fax number of the recipient, and then dial the number again. (See "Specifying a Fax Number.")

Change the Long Distance setting on the Option screen if you are sending documents to destinations stored in the Address Book. (See "Checking/Changing Information for the Stored Addresses.")

Did you hear the dial tone before entering the fax number?

Make sure that you hear the dial tone before entering the fax number. If you enter the fax number before hearing the dial tone, the call may not be connected, or an incorrect number may be dialed.

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