e-Manual TopContentsHelpGlossary
Category
Top » Troubleshooting » Troubleshooting » Network Problems » Wired LAN Troubles » Checking Network Connection (Wired LAN)

Category Top

Error Codes

When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

Paper Feeding Problems

Fax Problems

Sending Problems

Cannot Send a Fax

Receiving Problems

Modes Cannot Switch Automatically between Telephone and Fax
Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Copying Problems

The Copy Output Is Hardly Readable and Copied Poorly

Printing Problems

Cannot Print Documents from a Computer

Cannot Print over a TCP/IP Network

Scanning Problems

Cannot Scan a Document

Telephone Problems

Network Problems

Wired LAN Troubles

Checking Network Connection (Wired LAN)

Wireless LAN Troubles

Checking Network Connection (Wireless LAN)

Installation and Uninstallation Problems

Miscellaneous Problems

Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

Collapse all|Expand all
Checking Network Connection (Wired LAN)
07K4-0UF
Can you connect your computer to the internet?
No
Connect the power cable for the router, etc., the network cables and so forth.
If the power to the router and other devices is turned off, turn it on.
When you cannot connect to the internet even after checking
Restart each device. Wait a short while and then check whether the computer can connect to the internet.
For the restart procedure, the network connection method and so forth, see the instruction manual provided with each device, or contact the manufacturer.
YES
Is the machine's power turned ON?
No
Turn ON the machine.
If the machine is already ON
Turn OFF the machine and wait for at least 10 seconds before turning it back ON.
YES
Is the machine connected to the router or hub using the correct LAN cable?
No
Use a Category 5 or higher twisted pair cable for the LAN.
YES
When using the router
Is the LAN cable for the machine and computer connected to the router LAN port?
No
If the cable is connected to the WAN port of the router (or the internet port), connect it to the LAN port.
If the LAN cable is loose, connect it properly.
For instructions on how to connect, refer to the instruction manual of the router you are using, or contact the manufacturer.
YES
Is the wired LAN set to the wired/wireless LAN machine?
No
Select <Wired LAN> under <Select Wired/Wireless LAN> > in Network Settings.