Printing Results Are Not Satisfactory

If a problem occurs such as smudge marks on the printouts, or creases on the printed paper, check the following.

Printouts Are Not Clear

Print Density Is Uneven/Printouts Are Faded

Paper has absorbed moisture.

Replace with dry paper.

Loading Paper

Appropriate paper is not used.

Check usable paper, and replace with appropriate paper.

Loading Paper

Specifications

The settings for gradation and density are not properly adjusted.

Press

<Auto Adjust Gradation> to perform auto adjust.

Drum or wire is dirty.

Press

<Clean Drum> to clean the drum. If the problem persists, press

<Clean Wire> to clean the wire.

Printouts Appear Dirty or Smudged

Drum or wire is dirty.

Press

<Clean Drum> to clean the drum. If the problem persists, press

<Clean Wire> to clean the wire.

Streaks Appear on the Image

Scanning areas are dirty.

Clean the scanning areas.

Cleaning the Feeder

Opposite Side of the Document Appears on the Printouts

The background density is set too dark.

Adjust the density on <Background Density> in <Density> that is available for each function.

Paper Creases or Curls

Paper Curls

Paper has absorbed moisture.

Replace with dry paper.

Loading Paper

Paper Creases

Paper is not loaded correctly.

Load the paper correctly.

Loading Paper

Paper has absorbed moisture.

Replace with dry paper.

Loading Paper

Appropriate paper is not used.

Check usable paper, and replace with appropriate paper.

Loading Paper

Specifications

Paper Is Not Fed Correctly

Paper Is Not Fed

Paper is not loaded correctly.

Fan the paper stack thoroughly so that that the paper is not stuck together.

Check that paper is loaded correctly.

Loading Paper

Check that the number of sheets of paper loaded is appropriate and that the appropriate paper is used.

Specifications

Check that mixed sizes and types of paper are not loaded together.

Check that the paper has no folds. Remove any folded paper.

Images Are Shifted/Slanted/Distorted

Paper guides of the paper source are not positioned correctly.

Adjust the paper guides so that they are aligned against the edges of the paper.

Data without margins was printed.

Check the printable area and margins around the data. Insert margins around the data and print it again.

Specifications

Perform the following operations on the printer driver.

1	Display the [Finishing] tab.
2	Click [Advanced Settings].
3	Set [Expand Print Region and Print] to [Off].

Any values are set for [Gutter].

Perform the following operations on the printer driver.

1	Display the [Finishing] tab.
2	Click [Gutter].
3	Set the value to [0] for [Gutter].

The settings for upper margin or paper position are not properly set in your application.

See the instruction manual for the application you are using to properly set the upper margin and paper position.

The print ratio setting is not properly set.

Perform the following operations in the printer driver.

1	Display the [Page Setup] tab.
2	Clear the [Manual Scaling] check box. By clearing the check box, the enlarging/reducing ratio is automatically set according to the document and paper sizes specified for [Page Size] and [Output Size].

Perform the following operations on the printer driver.

1	Display the [Page Setup] tab.
2	Select the [Manual Scaling] check box and set a print ratio that is suitable for the paper size.

Cannot Be Printed on the Specified Paper Size

The paper setting on the printer driver or the application does not match with the loaded paper.

In the printer driver, check the paper setting on the [Printing Preferences] screen. If the setting is incorrect, match the setting to the loaded paper.

Printed on the Reverse Side

Paper is loaded in the reverse orientation or facing.

Reload the paper in the correct orientation or facing.

Loading Paper

Printed on Upside Down

The settings for [Binding Location] and [Orientation] are not properly set.

Set [Binding Location], and then set [Orientation].