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Sending/Receiving a Fax

Main Features for Sending Faxes

Overview of This Function

Additional Lines

Things You Must Do Before Using This Machine

Flow of Sending Fax Operations

Sending Fax Documents Manually

Canceling a Job

Specifying Destinations

Specifying Destinations Using the Address Book (Local)

Specifying Destinations Using the Address Book (Remote)

Specifying Destinations Using the Address Book (LDAP Server)

Entering a New Fax Number

Specifying Destinations Using One-Touch Buttons

Recalling Previous Settings and Sending a Fax

Checking/Editing/Deleting the Information for a Destination

Storing New Addresses

Storing Fax Numbers

Storing Group Addresses

Storing Addresses Obtained via an LDAP Server

Storing/Editing/Deleting One-Touch Buttons

Checking/Editing/Deleting a Stored Address

Assigning Shortcuts

Setting the Resolution

Specifying/Registering Scan Sizes

Switching to Direct Sending

Setting Original Type

2-Sided Original

Book → 2 Pages

Different Size Originals

Adjusting Density Manually

Adjusting Background Density

Adjusting the Image Sharpness

Changing the Zoom Ratio

Erase Frame

Job Build

Selecting the Sender's Name When Sending a Fax

Selecting the Telephone Line When Sending a Fax

Delayed Send

Preview

Finished Stamp

Job Done Notice

Processing Received Documents

Receiving Documents

Setting the Memory Lock Mode

Forwarding Received Documents

Available Paper Sizes

Sending with a Subaddress

Using a PIN Code

Fax Information Services

When Problems Occur

Trouble Sending Fax Documents

Trouble Receiving Fax Documents

Trouble in Other Situations

Questions & Answers

Sending a Fax from a Computer (Windows)

System Requirements

Before Sending a Fax from a Computer

Installation

Setting the Fax Options

Faxing Fundamentals

Faxing

Specifying the Default Fax Settings

Viewing the Online Help

Using Subaddresses for Secure Transmission

Setting the Fax Send Time

Attaching a Cover Sheet

Registering a Profile for Faxing

Selecting a Profile for Faxing

Registering a Person in an Address Book

Registering a Group in an Address Book

Importing Address Book Entries

Exporting Address Book Entries

Changing the Address Book Export Destination

Sending a Fax from a Computer (Mac)

System Requirements

Before Sending a Fax from a Computer

Installation

Setting the Fax Options

Verifying the Fax Information
Manually Setting the Fax Options

Faxing Fundamentals

Faxing

Viewing the Online Help

Outputting Multiple Pages on One Sheet

Setting the Output Range

Using Subaddresses for Secure Transmission

Setting the Fax Send Time

Attaching a Cover Sheet

Registering a Person in an Address Book

Registering a Group in an Address Book

Importing an Address Book

Exporting an Address Book

Top » Fax » Sending/Receiving a Fax » When Problems Occur » Trouble in Other Situations
Trouble in Other Situations
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Transmissions are slow.

Are documents being sent at a high resolution?
It is recommended that you send documents containing text only in a lower resolution.
Fax transmissions are slow.

Is [ECM TX] or [ECM RX] set to 'On'?
Check the settings for [ECM TX] and [ECM RX]. (See "Enabling ECM Transmission.")
Was the original type set to [Text/Photo] when sending the document?
If the original does not contain any photos, select [Text] from [Original Type]. (See "Setting Original Type.")
Cannot use fax information services.

If your machine is connected to a rotary pulse line, is it set for tone dialing?
Set the machine for tone dialing to use fax information services. (See "Fax Information Services.")
Did you receive an instruction from the sender to set the machine to receive?
Press [Start RX]. (See "Fax Information Services.")
Documents cannot be sent overseas (error code #018).

Is a pause inserted in the fax number?
Insert a pause after the country code, or after the fax number of the recipient, and then dial the number again. (See "Entering a New Fax Number.")
Change the Long Distance setting on the Option screen if you are sending documents to destinations stored in the Address Book. (See "Checking/Editing/Deleting a Stored Address.")
Calls are not connected, or an incorrect number is dialed.

Did you hear the dial tone before entering the fax number?
Make sure that you hear the dial tone before entering the fax number. If you enter the fax number before hearing the dial tone, the call may not be connected, or an incorrect number may be dialed.