e-Manual TopContentsHelpGlossary
Category
Top » Troubleshooting » Clearing Jams » Paper Jams in the Front Cover

Category Top

Error Codes

When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

Paper Feeding Problems

Fax Problems

Sending Problems

Cannot Send a Fax

Receiving Problems

Modes Cannot Switch Automatically between Telephone and Fax
Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Copying Problems

The Copy Output Is Hardly Readable and Copied Poorly

Printing Problems

Cannot Print Documents from a Computer

Cannot Print over a TCP/IP Network

Scanning Problems

Cannot Scan a Document

Telephone Problems

Network Problems

Wired LAN Troubles

Checking Network Connection (Wired LAN)

Wireless LAN Troubles

Checking Network Connection (Wireless LAN)

Installation and Uninstallation Problems

Miscellaneous Problems

Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

Collapse all|Expand all
Paper Jams in the Front Cover
07K4-0SJ
1
Press [].
Press [OK] to exit the operation screen.
2
If you are using the multi-purpose tray, close it.
3
Open the front cover while holding down the open button.
4
Remove the toner cartridge.
Immediately place the toner cartridge into the original protective bag or wrap it with a thick cloth.
5
Hold the green tabs (A), and push the transport guide forward and down.
Do not take your hands off the transport guide until it has reached the original position in Step 7.
6
Remove the jammed paper by pulling it out gently.
Remove it as horizontally as possible so that loose toner does not spill out.
7
Slowly move the transport guide to its original position.
8
Hold the part where the green seal is attached and open the roller cover.
9
Remove the document by pulling it gently.
10
Put the roller cover back in place gently.
11
Insert the toner cartridge.
Fit (A) on both sides of the toner cartridge into the guides located on both sides of the machine and slide the toner cartridge into the machine until the toner cartridge comes to rest and is held against the back of the machine.
12
Close the front cover.