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Error Codes

When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

Paper Feeding Problems

Fax Problems

Sending Problems

Cannot Send a Fax

Receiving Problems

Modes Cannot Switch Automatically between Telephone and Fax
Faxes Cannot Be Printed, or the Images on Printouts Are Spotted or Distorted

Copying Problems

The Copy Output Is Hardly Readable and Copied Poorly

Printing Problems

Cannot Print Documents from a Computer

Cannot Print over a TCP/IP Network

Scanning Problems

Cannot Scan a Document

Telephone Problems

Network Problems

Wired LAN Troubles

Checking Network Connection (Wired LAN)

Wireless LAN Troubles

Checking Network Connection (Wireless LAN)

Installation and Uninstallation Problems

Miscellaneous Problems

Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

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Document Jams in the Feeder
07K4-0SA
Follow onscreen instructions as well as the ones provided in this section to remove jammed documents.
1
Press [].
2
Remove the document loaded in the feeder.
3
Open the feeder cover.
4
Move the release lever (A) to the position shown in the figure.
5
Remove the jammed document by pulling it gently.
6
Open the inner cover.
7
Remove the jammed document by pulling it gently.
8
Lift the document feeder tray and remove the document by pulling it gently.
9
Put the document feeder tray back into place.
10
Close inner cover.
11
Close the feeder cover.
12
Open the feeder or the platen glass cover and remove the document by pulling it gently.
13
Close the feeder or the platen glass cover gently.
14
Place documents in the feeder.