Editing User Information - Forms Services/Print Services User's Guide (Administrator)

Editing User Information

Administrator users of the Tenant can change the user information in their own tenant. They can also reset passwords and change the roles for each service.

Required Privileges
Administrator privileges for the Tenant

Changing Detailed Information

Resetting a Password

Setting the Roles for Each Service

Changing Detailed Information

For more information, see "Logging In".

Click [Settings] for the user you want to set a role for.

On the [Home] screen, click [Edit User Information] in [Manage Users].

Search for the user.

Select [Search Parameters].

[User ID]	Searches by user ID.
[Last Name]	Searches by last name.
[First Name]	Searches by first name.
[Comment]	Searches by comment string.

Enter [Keyword].

You can specify wildcards (*).

Search condition	Example keyword	Description
[User ID]	sato_ichirou@example_sales.co.jp sato_*	Searches by user ID, and displays the corresponding user.
[Last Name]	Sato Suzuki	Searches by user's last name, and displays the corresponding users.

Click [Search].

The corresponding users are displayed in a list.

Click [Change Details] for the user you want to change the registered information for.

Check the registered information.

Check [User ID].

This cannot be changed.

Check [E-mail Address for Notification].

Canon Business Imaging Online sends notification to this e-mail address when the password is changed, etc.

To change the address, select [Change the e-mail address for notification] → enter the new e-mail address.

Enter only e-mail addresses and separator characters. You cannot enclose addresses with "<" and ">" or add a display name.

	Number of characters	Type of characters	Example
Left side of @	64 characters or less	Single-byte alphanumeric characters ! # $ % & ' * + - / = ? ^ _ ` { \| } ~ . (The address cannot start with "." or "=" or end with "." or include consecutive ".".)	suzuki@example.co.jp
Right side of @	228 characters or less	Single-byte alphanumeric characters - . (Start the address with an alphanumeric character. The address cannot end with "." or include consecutive ".".)
All	255 characters or less

Check [Name].

This can be changed.

	Number of characters	Type of characters
Last Name	16 characters or less	Multiple-byte/single-byte
First Name	16 characters or less	Multiple-byte/single-byte

Check [Administrator Privileges].

To register the new user as an administrator user for the Tenant, select [Set this user as administrator]. Otherwise, the user is registered as a general user.

NOTE
Administrator privileges cannot be canceled for the user performing the operation or the operational administrator. For information on the differences between administrator users and general users for a Tenant, see "Terms Used in This Manual".

Check [Time Zone].

This can be changed.

Check [Display Language].

This can be changed.

Check [Comment].

This can be changed.

Number of characters	Type of characters
63 characters or less	Multiple-byte/single-byte

Confirm the terms of use.

Select [Update (I Accept)] or [I Do Not Accept].

Confirm the displayed information → click [To Home Page].

Resetting a Password

Display the users in a list.

The procedure up until here is the same as "Changing Detailed Information".

Click [Send Password Reset Notification] for the user you want to reset the password for.

A URL for resetting the password is sent to the user's e-mail address for notification.

IMPORTANT
The URL for resetting the password is valid for 24 hours. If the e-mail address for notification is not registered, a URL for resetting the password is displayed on the screen operated by an administrator user instead of sending it to the e-mail address for notification.

Setting the Roles for Each Service

Display the users in a list.

The procedure up until here is the same as "Changing Detailed Information".

Set the roles for each service.

Set whether each service will be used by the [Administrator] role or [User] role.

NOTE
For information on the difference between the [Administrator] role and the [User] role, see "Terms Used in This Manual". If there are no licenses available for use, roles cannot be assigned to users.