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Confirm before handlingBefore starting the operation to clear paper jams, confirm that the covers and paper drawers of the machine and optional equipment are closed.
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Open the upper cover of the fixing assembly.
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If paper is jammed, gently pull it out in the direction of the arrow.
![]() ![]() If you cannot remove the paper via the top side of the fixing assembly, gently pull it out via the bottom side of the assembly.
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Return the upper cover of the fixing assembly back to position.
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Lift the duplex unit.
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If paper is jammed in the upper area of the duplexing unit, gently pull it out in the direction of the arrow.
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Return the duplex unit back into position.
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If paper is jammed in the lower area of the duplexing unit, gently pull it out in the direction of the arrow.
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