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How do you cancel a transmission while a document is being scanned?

Press (Stop) on the control panel, or press [Stop] on the touch panel display.

How do you cancel a transmission after the document has been scanned?

Press (Status Monitor/Cancel) → [Send] → [Job Status] → select [Fax] from the drop-down list → select the document that you want to cancel → press [Stop] → [Yes]. However, documents that are being sent may not be canceled even if you press [Stop]. (See "Using the Status Monitor/Cancel Screen.")

Are you sending a fax document using the Direct Sending mode?

Press (Stop) on the control panel, or press [Stop] on the touch panel display.

Is the destination setting correct?

Check the destination setting of the recipient.

Is the destination stored in the Address Book correct?

Check the destination in the Address Book. (See "Checking/Changing Information for the Stored Addresses.")

Has trouble occurred in the remote machine?

Check to ensure that the remote machine can receive documents. If it cannot, check to see whether the machine is turned OFF, is out of recording paper, or has insufficient available memory.

Is the telephone line type set correctly?

Check the type of telephone line that has been set. (See "Fax Line Settings.")

If you are sending with a subaddress setting, did you enter the correct subaddress and password for the destination?

Check the subaddress and password settings.

Is the line connected to a private branch exchange switchboard or terminal adapter?

Set [Check Dial Tone Before Sending] in [Fax Settings] to 'Off'. (See "Checking the Dial Tone before Sending.")

Are unwanted documents stored in memory?

Check the TX Document and RX Document memory, and delete unnecessary documents and documents with errors from memory. (See "Fax/I-Fax Inbox," "Scan and Store," and "Access Stored Files.")

Is the platen glass clean?

Use your machine to make a copy of the document, and check it for streaks. If streaks appear, clean the platen glass. (See "Maintenance.")

Is the Exposure setting set towards '' (Light) and the Original Type setting set to 'Photo'?

Change the Exposure setting to '' (Dark) and the Original Type setting to 'Text'. Try sending the document again. (See "Original Type" and "Adjusting Overall Density for Scanning.")

Are the subaddress and password of the remote machine specified correctly?

Check to see if the machine has a subaddress function.

Check with the remote party to see if the specified subaddress and the RX password at both this machine and the remote machine are the same.

Has trouble occurred in the remote machine?

Check to make sure that the remote machine can receive documents. If it cannot, check to see whether the recipient's machine has been turned OFF, is out of recording paper, or has insufficient available memory.

Are the subaddress and password for the destination stored in the Address Book correct?

Check the subaddress and password settings for the destination stored in the Address Book.

Is a pause inserted in the fax number?

If you are sending to a machine that is slow in switching over to fax receiving, insert a pause after the destination's fax number.

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