Practical Workflows > Fax > Troubleshooting
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Troubleshooting

If an error occurs during forwarding, an error code appears in Details on the Status Monitor/Cancel screen, and is included in various reports such as the Communication Management Report.

Error Code Cause Remedy
#022 Forwarding could not be performed because all of the addresses stored in the specified group destination have been deleted, or a mail box is specified as the group destination. Re-enter the group destination, and try sending again.
When transmitting to a destination stored in the Address Book, transmission could not be performed because the specified destination stored in the Address Book was deleted while the documents were waiting to be sent.
Transmission via fax driver is not allowed. Set Fax Driver TX for Send in Function Settings (Settings/Registration) to 'On'.
Follow the procedures below.
Press (Settings/Registration) → [Function Settings] → [Send] → [Allow Fax Driver TX]

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