Practical Workflows > Fax > Automatically Forwarding Received Faxes
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Automatically Forwarding Received Faxes

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You can set the machine to automatically forward received fax to another destination. For example, you can set the machine to automatically forward the fax for an employee working at another location to the appropriate location.

  • Benefits of Automatic Forwarding

You can avoid wasting the time required to communicate information while preventing the possibility of human error. Sending an e-mail notification at the time of forwarding is an effective way to ensure that the forwarded document is viewed at the destination.


Required Condition
  • Fax can be used.

Every Tuesday, director A from office A works at office B for the entire day. This section describes how to set the machine to automatically forward fax sent to office A on Tuesday to office B where director A works. Then, print the list of forwarding settings to check that the settings are correct.

Follow the procedures below.

Registering the Fax Number for Office B

Setting the Forwarding Condition


Registering the Fax Number for Office B

You can operate this procedure using the touch panel display or the Remote UI.


Using the Touch Panel Display


  1. Press (Settings/Registration) → [Set Destination] → [Register Destinations].

  1. Press [Register New Dest.] → [Fax] → set the fax number for office B.


Using the Remote UI

You can register the fax number using Remote UI.


  1. Access the Remote UI → click [Address Book], and click subaddress that you want to register destinations.


  1. Click [Register New Destination] → enter the necessary information.

Setting the Forwarding Condition

You can operate this procedure using the touch panel display or the Remote UI.


Using the Touch Panel Display

You can register the fax number using Remote UI.


  1. Press (Settings/Registration) → [Function Settings] → [Receive/Forward] → [Common Settings] → [Forwarding Settings].


  1. Press [Register] → specify the forwarding condition.


  1. Press [Condition Name] → enter the name for the specified condition → press [OK].


  1. Press [Conditions] → [Receive Method] → [Fax] → [OK].

All of the fax received by office A will be forwarded.


  1. Press [Forwarding Destination] → select the fax number for the office B registered in step 2 from the address book → press [OK].


  1. Press [Specify Fwd Time] → specify the time and day in which the forwarding condition is effective.


  1. Press [Specify Period] → [Add].


  1. Select [Mon] for <Start Time> → press [] → enter '1700'.

The forwarding condition is enabled from 5 pm on Monday, which is the time that director A leaves office A. Fax received from this time is forwarded to office B.


  1. Select [Tue] for <End Day> → press [] → enter '1700'.

The forwarding condition is disabled from 5 pm on Tuesday, which is the time that director A leaves office B. From this time, fax received by office A is not forwarded to office B.


  1. Press [OK] repeatedly until the forwarding settings screen appears.

  1. Select the registered forwarding condition → press [Validate/Invalidate].

The registered forwarding condition is effective, and during the specified time period, fax received by office A are forwarded to office B.


Using the Remote UI

You can set the forwarding condition using the Remote UI.


  1. Access the Remote UI → click [Settings/Registration] → [Receive/Forward] → [Forwarding Settings].


  1. Click [Add New Conditions] → enter the necessary information.

Reference Information
  • Forwarding Done Notice

On the register forwarding condition screen, press [Fwd Done Notice] and register e-mail to receive an e-mail notice indicating that the forwarding was completed.

If [Notice Only for Errors] is selected, e-mail notice is sent only when the forwarding was not correctly completed.

  • Print List

Follow the procedures below to print out the information of the forwarding settings.

(1) Press (Settings/Registration) → [Function Settings] → [Receive/Forward] → [Common Settings] → [Forwarding Settings].

(2) Select the forwarding condition to print → press [Print List].

(3) Press [Yes] on the confirmation screen to print the list of forwarding settings.


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