0KCF-0AA
When a problem occurs, check this chapter to find out solutions before contacting Canon.
Paper Jams
If a document or paper jams, see Clearing Jams to remove the jammed paper.
A Message or Error Code Appears
If the screen displays a message or error code (three digits), see the following sections.
Common Problems
If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.
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Printing Results are Not Satisfactory
If printing results are not satisfactory, see When You Cannot Print Properly.
When a Problem Cannot Be Solved
If a problem persists, see When a Problem Cannot Be Solved to find out where to contact.
