LASER CLASS 810/830i Reference Guide

Copying Problems

Blank paper comes out from the machine.


	Have you removed the plastic seal from the toner cartridge?

	Make sure you remove the seal from the cartridge. (See "Install Toner Cartridge.")


	Is the toner cartridge installed properly?

	Make sure the toner cartridge is installed properly. (See "Install Toner Cartridge.")


	Is the cartridge out of toner?

	Replace the toner cartridge. (See "Replacing the Toner Cartridge.")

Copy is too light or has uneven density.


	Is the toner low or unevenly distributed?

	Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. (See "Replacing the Toner Cartridge.")

Copy has vertical white streaks.


	Is the toner low or unevenly distributed?

	Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. (See "Replacing the Toner Cartridge.")

Copy is spotted or dirty.


	If the copy is dirty, clean the interior of the machine (components), the ADF roller, and the scanning area. (See "Cleaning the Machine.")

Paper jams occur.


	Make sure the scanning platform and rear cover are fully closed. (See "Paper Jams.")


	Is the paper loaded correctly?

	Make sure the document is correctly loaded. (See "Load Paper.")


	Is the correct type of paper loaded in the machine?

	Make sure you load paper that meets the requirements for use. (See "Paper Requirements.")

Copy is skewed.


	Is the paper loaded correctly?

	Make sure the paper is correctly loaded in the machine. (See "Load Paper.")

	Make sure the paper delivery slot is free of obstructions.

Copy is not clear.


	Is the correct type of paper loaded in the machine?

	Make sure you load paper that meets the requirements for use. (See "Paper Requirements.")


	Are you copying on the wrong side of the paper?

	Some papers have a "right" side for copying. If the copy quality is not as clear as you think it should be, try copying on the other side of the paper.

Documents are copied in <CALENDER TYPE> .even if <BOOK TYPE> is selected (or vice versa).


	Are you copying the landscape oriented documents?

	For the landscape oriented documents, the front and back sides of the copy will have the opposite topbottom orientation when <BOOK TYPE> is selected. When <CALENDER TYPE> is selected, the front and back side of the copy will have the same top-bottom orientation. (See "Two-Sided Copying.")

The alarm sounds or <MEMORY FULL> appears in the LCD when making copies.


	Is the machine's memory full?

	Check remaining memory. (See "Checking Remaining Memory.")