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Error Codes

When a Power Failure Occurs

Clearing Jams

Document Jams in the Feeder

Paper Jams in the Output Area

Paper Jams in the Multi-Purpose Tray

Paper Jams in the Paper Drawer (Drawer 1 or 2)

Paper Jams in the Back Cover and Duplex Unit

Paper Jams in the Front Cover

Paper Jams in the 2-sided Transport Guide

When <Incorrect Size/Setting> Appears

Onscreen Messages

Troubleshooting

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Fax Problems

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Cannot Send a Fax

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Modes Cannot Switch Automatically between Telephone and Fax
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The Copy Output Is Hardly Readable and Copied Poorly

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Cannot Scan a Document

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Checking Network Connection (Wired LAN)

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Checking Network Connection (Wireless LAN)

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Miscellaneous Problems

Printing Results Are Not Good

Paper Curls

Paper Creases

Vertical Streaks Appear on the Output

Toner Smudges and Spatters Appear around Text and Images

The Bottom Edge of Paper or Following Paper Has Smudge Marks

A Portion of the Page Is Not Printed

Uninstalling the Software

When a Problem Cannot Be Resolved

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The Bottom Edge of Paper or Following Paper Has Smudge Marks
07K4-0UY
Perform following procedure.
<Cause> A document with no margins was printed.
Solution 1
Data is printed with a margin of 5 mm (10 mm for envelopes). Provide a margin around the data.
Solution 2
Perform the following procedure in the printer driver.
1.
Display the [Finishing] sheet.
2.
Click [Advanced Setting].
3.
Set [Enlarge Print Area] to [Off].