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Chapter Top

Available Functions

Overview of Login Services

Default Authentication (Department ID Management)

SSO-H (Single Sign-On H)

System Requirements (SSO-H)

Launching and Closing SMS

Before Launching SMS (Preparation)

Setting Up HTTP Communication

Launching SMS (Log in)

Attention (Launching SMS (Log in))

Closing SMS (Logging Out)

MEAP Application Settings

Installing MEAP Applications

Attention (Installing MEAP Applications)

Uninstalling MEAP Applications

Starting/Stopping MEAP Applications

Starting MEAP Applications

Stopping MEAP Applications

Checking the Details of MEAP Applications

MEAP Application License Settings

Adding License Files

Disabling License Files

Downloading Disabled License Files

Deleting Disabled License Files

Setting Authentication Information for MEAP Applications

System Settings

Changing the MEAP Applet Display Order

Login Service Selection

Uninstalling a Login Service

Setting Enhanced System Applications

Starting/Stopping Enhanced System Applications

Starting Enhanced System Applications
Stopping Enhanced System Applications

Installing Enhanced System Applications

Uninstalling Enhanced System Applications

Checking Information

Checking System Information

Checking Application Information

Checking License Files

Changing the SMS Password

Deleting the MEAP Application Setting Information

Managing MEAP Application Log Data

Downloading Log Data

Deleting Log Data

Setting the SSO-H Function

Before Logging In to SSO-H

Logging In to SSO-H

Menu for Administrators

Setting the User Information for SSO-H

Registering/Editing User Data for Local Device Authentication
Registering/Editing User Data for Active Directory Authentication

Setting the SSO-H Configuration

Setting the User Authentication System
Setting the User Group to Register the Server Administrator
Setting the Access Mode in Sites

Setting the Security for SSO-H

Allowing Administrators to Operate Using the Default Password
Setting Password Restrictions
Setting the Lockout Function
Setting Web Service Authentication System

Menu for General Users

File Formats for Local Device Authentication User Information Files

SDL Format

NetSpot Accountant 3.x Format

NetSpot Accountant 4.x Format

Troubleshooting (SSO-H)

Trouble That May Occur When the Windows Server Firewall Is Set

Other Trouble

List of Error Messages (MEAP)

Errors Relating to the [Login] Page

Errors Relating to the [MEAP Application Management] Page

Errors Relating to the [Install MEAP Application] Page

Errors Relating to the [Authentication Information Settings] Page

Errors Relating to the [License Management] Page

Errors Relating to the [Enhanced System Application Management] Page

Errors Relating to the [Check License] and [Change Password] Pages

Errors Relating to the [MEAP Application Setting Information Management] Page

Errors Relating to the [MEAP Application Log Management] Page

Other Errors

Top » MEAP » List of Error Messages (MEAP) » Errors Relating to the [Check License] and [Change Password] Pages
Errors Relating to the [Check License] and [Change Password] Pages
07E3-0J3
<The specified file does not exist or the file path is incorrect. Try to specify the path again.>
<The contents of the specified file are incorrect or information is missing. Check the file.>
<The specified switch license file cannot be used to delete the license file ID log. Try to specify the path again.>
<The specified license is already installed. Installed license file information cannot be displayed.>
<Cannot perform the operation because another application is being installed, or the firmware being updated. Please wait a moment and then try again.>
<The old password is incorrect.>
<The new password is incorrect. Enter the password with 8 to 32 single-byte alphanumeric characters.>
<The new password and password to confirm do not match.>
<Error: <Error Details>>
The specified file does not exist or the file path is incorrect. Try to specify the path again.
Problem
The file does not exist on the specified path or the file path is incorrect.
Action
Specify the file path correctly.
The contents of the specified file are incorrect or information is missing. Check the file.
Problem 1
The content of the file is not correct. (A file other than a license file was specified.)
Action
Check to make sure that the specified file is a license file.
Problem 2
Information is missing from the file.
Action
Check the content of the file.
The specified switch license file cannot be used to delete the license file ID log. Try to specify the path again.
Problem
The specified file is not a switch license file for deleting license file ID logs.
Action
Try specifying the file path for the switch license for deleting license file ID logs.
The specified license is already installed. Installed license file information cannot be displayed.
Problem
Information about license files that have already been installed in this printer cannot be displayed.
Action
Specify another license file.
Cannot perform the operation because another application is being installed, or the firmware being updated. 
Please wait a moment and then try again.
Problem
Either it is installed in another application outside of SMS, or the license file information cannot be displayed because the firmware has been updated.
Action
Wait until the processing stops before displaying the license information.
The old password is incorrect.
Problem
The text string entered as the current password is different from the current password.
Action
Enter the correct password.
The new password is incorrect. Enter the password with 8 to 32 single-byte alphanumeric characters.
Problem
The new password has under 8 characters or more than 33 characters. Illegal characters that cannot be used in passwords have been used.
Action
Enter a new password of between 8 and 32 alphanumeric characters (a to z, A to Z, and 0 to 9).
The new password and password to confirm do not match.
Problem
The password cannot be changed because the new password and the confirmation password do not match.
Action
Enter a new password and the same text string as the confirmation password.
Error: <Error Details>
Problem
An error has occurred for some reason. See <Error Details> for details.
Action
If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales representatives.
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