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Available Functions

Overview of Login Services

Default Authentication (Department ID Management)

SSO-H (Single Sign-On H)

System Requirements (SSO-H)

Launching and Closing SMS

Before Launching SMS (Preparation)

Setting Up HTTP Communication

Launching SMS (Log in)

Attention (Launching SMS (Log in))

Closing SMS (Logging Out)

MEAP Application Settings

Installing MEAP Applications

Attention (Installing MEAP Applications)

Uninstalling MEAP Applications

Starting/Stopping MEAP Applications

Starting MEAP Applications

Stopping MEAP Applications

Checking the Details of MEAP Applications

MEAP Application License Settings

Adding License Files

Disabling License Files

Downloading Disabled License Files

Deleting Disabled License Files

Setting Authentication Information for MEAP Applications

System Settings

Changing the MEAP Applet Display Order

Login Service Selection

Uninstalling a Login Service

Setting Enhanced System Applications

Starting/Stopping Enhanced System Applications

Starting Enhanced System Applications
Stopping Enhanced System Applications

Installing Enhanced System Applications

Uninstalling Enhanced System Applications

Checking Information

Checking System Information

Checking Application Information

Checking License Files

Changing the SMS Password

Deleting the MEAP Application Setting Information

Managing MEAP Application Log Data

Downloading Log Data

Deleting Log Data

Setting the SSO-H Function

Before Logging In to SSO-H

Logging In to SSO-H

Menu for Administrators

Setting the User Information for SSO-H

Registering/Editing User Data for Local Device Authentication
Registering/Editing User Data for Active Directory Authentication

Setting the SSO-H Configuration

Setting the User Authentication System
Setting the User Group to Register the Server Administrator
Setting the Access Mode in Sites

Setting the Security for SSO-H

Allowing Administrators to Operate Using the Default Password
Setting Password Restrictions
Setting the Lockout Function
Setting Web Service Authentication System

Menu for General Users

File Formats for Local Device Authentication User Information Files

SDL Format

NetSpot Accountant 3.x Format

NetSpot Accountant 4.x Format

Troubleshooting (SSO-H)

Trouble That May Occur When the Windows Server Firewall Is Set

Other Trouble

List of Error Messages (MEAP)

Errors Relating to the [Login] Page

Errors Relating to the [MEAP Application Management] Page

Errors Relating to the [Install MEAP Application] Page

Errors Relating to the [Authentication Information Settings] Page

Errors Relating to the [License Management] Page

Errors Relating to the [Enhanced System Application Management] Page

Errors Relating to the [Check License] and [Change Password] Pages

Errors Relating to the [MEAP Application Setting Information Management] Page

Errors Relating to the [MEAP Application Log Management] Page

Other Errors

Top » MEAP » List of Error Messages (MEAP) » Errors Relating to the [License Management] Page
Errors Relating to the [License Management] Page
07E3-0J1
<The specified file does not exist or the file path is incorrect. Try to specify the path again.>
<The contents of the file for the license to install are incorrect or information is missing. Check the file.>
<Cannot install this license because the specified license does not correspond to this application. Try to specify a path for the license file again.>
<Cannot install this license because the number of license file ID logs that can be saved has exceeded the limit. Contact your service representative.>
<Cannot install because a used license file is specified. Try to specify the file again.>
<The specified license does not match this device. Specify an installable license.>
<Could not cancel installation. Installation has been successfully completed.>
<Cannot install the license because another application is being installed, or the firmware being updated. Please wait a moment and then try again.>
<Cannot disable the license file because this application has been started. Disable the license file after stopping the application.>
<Error: <Error Details>>
The specified file does not exist or the file path is incorrect. Try to specify the path again.
Problem
The file does not exist on the specified path or the file path is incorrect.
Action
Specify the file path correctly.
The contents of the file for the license to install are incorrect or information is missing. Check the file.
Problem
Either the content of the file is not correct or information is missing.
Action
This license file cannot be installed. Contact the application developer.
Cannot install this license because the specified license does not correspond to this application. Try to specify a path for the license file again.
Problem
The specified license file does not correspond to the application, so they cannot be installed.
Action
Specify the license file that corresponds to the application.
Check to make sure that the manifest file listed inside the license file is correct.
Cannot install this license because the number of license file ID logs that can be saved has exceeded the limit. Contact your service representative.
Problem
The license file cannot be installed because the number of license file ID information logs contained in the license file exceeds the number that can be saved.
Action
Contact your local authorized Canon dealer or sales representatives.
Cannot install because a used license file is specified. Try to specify the file again.
Problem
According to the specifications, a license file which is already installed cannot be installed again. The specified license file has already been installed.
Action
Since the specified license file cannot be installed, specify another file.
The specified license does not match this device. Specify an installable license.
Problem
License files contain lists of printers in which they can be installed. The specified license file cannot be installed in this printer.
Action
Specify a license file that can be installed in this printer.
Could not cancel installation. Installation has been successfully completed.
Problem
The [Cancel] button was pressed when the installation operation could not be cancelled.
Action
Disable the license file, download it from the [License Management] page, and then uninstall it.
Cannot install the license because another application is being installed, or the firmware being updated. 
Please wait a moment and then try again.
Problem
Either it is installed in another application outside of SMS, or the license file cannot be installed because the firmware has been updated.
Action
Wait until the processing stops before installing the license file.
Cannot disable the license file because this application has been started. Disable the license file after stopping the application.
Problem
You cannot disable a license if the corresponding application is still running.
Action
Stop the application that corresponds to the license before disabling the license.
Error: <Error Details>
Problem
An error has occurred for some reason. See <Error Details> for details.
Action
If the solutions given in <Error Details> are unclear, contact the application developer.
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