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Loading Paper

Loading Paper into a Paper Deck (Main Unit, POD Deck-D1 (Optional))

Adjusting a Paper Deck to Hold a Different Paper Size (Main Unit, POD Deck-D1 (Optional))

Loading Pre-Punched Paper

Loading Transparency/Clear/Translucent Film

Loading Tab Paper

Loading Paper into the POD Deck Lite-C1 (Optional)

Loading Paper into the LONG SHEET TRAY-A1 (Optional)

Loading Paper into the Document Insertion Unit-N1 (Optional)

Replacing the Staple Cartridge (For Optional Products)

Replacing the Staple Cartridge in the Stapler Unit (Finisher-AN1/Saddle Finisher-AN2)

Replacing the Staple Cartridge in the Saddle Stitcher Unit (Saddle Finisher-AN2)

Removing Staple Waste (Finisher-AN1/Saddle Finisher-AN2)

Removing Punch Waste (Puncher Unit-BS1/Puncher Unit-BT1)

Operating the Limited Functions Mode

Replacing Cleaning Web Unit

Replacing the Toner Cartridge

Replacing the Waste Toner Container

Routine Cleaning

Originals Cannot Be Scanned Properly (Cleaning the Platen Glass)

Originals Cannot Be Scanned Properly (Cleaning Method of the Original Scanning Area)

Scanned Originals Become Dirty (Manual Feeder Cleaning)

Scanned Originals Become Dirty (Automatic Feeder Cleaning)

Output Paper Becomes Dirty (Cleaning Inside of the Main Unit)

Output Paper Becomes Dirty (Wire Cleaning)

Output Paper Becomes Dirty (Roller Cleaning)

Streaks and Gloss Unevenness Appear on Output Paper (Refreshing the Fixing Roller)

Streaks and Gloss Unevenness Appear on Output Paper (Adjusting the Fixing Roller Auto Refresh Level)

Cleaning the Touch Panel Display

Consumables

Top » Maintenance » Routine Cleaning » Streaks and Gloss Unevenness Appear on Output Paper (Refreshing the Fixing Roller)
Streaks and Gloss Unevenness Appear on Output Paper (Refreshing the Fixing Roller)
0S9Y-094
When paper with a longer width is used after copying or printing 100 or more sheets of paper with a shorter width (for example, when you use 11" x 17" paper after LTRR paper), luster streak may appear on both edges in the feeding direction. In addition, patches of uneven gloss may appear in the high density areas of the printed heavy paper or coated paper. In this case, the streaks and patches of uneven gloss may be reduced by refreshing the fixing roller and cleaning its surface.
IMPORTANT
This function is displayed only if the settings are made available by your local authorized Canon dealer. Even if this function is displayed, do not allow anyone to change the settings except for the system manager. For more information on changing the settings, contact your local authorized Canon dealer.

1.
Press (Settings/Registration).
2.
[Adjustment/Maintenance] → [Maintenance] → [Refresh Fixing Roller].
3.
Press [Start] to start refreshing the fixing roller.
It takes approximately 120 seconds to refresh the fixing roller.
When refreshing the fixing roller is complete, try printing again.
NOTE
Refreshing the fixing roller cannot be performed during printing.