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If a paper jam occurs inside the Document Insertion Unit-H1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

• When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper.

• When removing jammed originals or paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer.

• The part of the Document Insertion Unit-H1 may interfere with the finisher when clearing jams. Lift up the insertion unit before removing jams from the finisher.

1. Remove all of the paper that is not jammed from the document insertion unit.

2. Open the upper cover (I-I1) of the document insertion unit, and remove any jammed paper.

3. Open the guide (I-I2), and remove any jammed paper.

4. Close the guide (I-I2), and then the upper cover (I-I1).

• When closing the guide and the upper cover, be careful not to get your fingers caught, as this may result in personal injury.

5. Open the document insertion unit.

6. Open the guide (I-I3).

7. Remove any jammed paper.

8. Close the guide (I-I3).

• When closing the guide, be careful not to get your fingers caught, as this may result in personal injury.

9. Close the document insertion unit.

• When closing the document insertion unit, be careful not to get your fingers caught, as this may result in personal injury.

10. Open the front cover of the document insertion unit.

11. Open the guide (I-A1).

• Open the guide gently so that you do not hit your hand.

12. Remove any jammed paper.

13. Close the guide (I-A1).

• When closing the guide, be careful not to get your fingers caught, as this may result in personal injury.

14. Open the guide (I-A2).

• Open the guide gently so that you do not hit your hand.

15. Turn the dial (I-A3) in the direction of the arrow(counterclockwise).

16. Remove any jammed paper.

17. Close the guide (I-A2).

• When closing the guide, be careful not to get your fingers caught, as this may result in personal injury.

18. Close the front cover of the document insertion unit.

• When closing the front cover of the document insertion unit, be careful not to get your fingers caught, as this may result in personal injury.

• If the paper jam message is displayed even after the paper jam is cleared, check whether there is any paper left by opening the entrance guide.

19. Reload the paper into the document insertion unit.

20. Follow the instructions on the touch panel display.

• The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, See"Screens Indicating the Locations of Paper Jams."

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