Problem Solving > Clearing Paper Jams > Paper Deck Unit-A1/POD Deck Lite-A1 (Optional)
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Paper Deck Unit-A1/POD Deck Lite-A1 (Optional)

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If a paper jam occurs in the Paper Deck Unit-A1/POD Deck Lite-A1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

Remark
  • There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
  • When removing jammed paper, take care not to cut your hands on the edges of the paper.
  • If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck. In this case, press the control panel power switch to reactivate the machine, and then press the open button on the paper deck.

  1. Press the release button, and move the paper deck away from the main unit.
  1. Remove any jammed paper from the feeding area.

Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot.
  1. Reconnect the paper deck to the main unit.

If the screen indicating the paper jam is no longer displayed after reconnecting the paper deck to the main unit, proceed to step 7.

  • When reconnecting the paper deck to the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  1. Press the open button to open the paper deck.

The inside lifter descends automatically.

  • If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck. In this case, press the control panel power switch to reactivate the machine, and then press the open button on the paper deck.
  1. Remove any jammed paper.

Look carefully, as jammed paper may be difficult to see.
  1. Close the paper deck.

  • When closing the paper deck, be careful not to get your fingers caught, as this may result in personal injury.
  1. Follow the instructions on the touch panel display.
  • The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, See"Screens Indicating the Locations of Paper Jams."

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