Print > Setting the Machine (PS/PCL/UFR II Printer) > Responding to Error Messages > Resetting the Machine after a Service Call Message
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Resetting the Machine after a Service Call Message

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If a Service Call message occurs (Exxx-xxxx, where x represents a number), use the following procedure to clear the message.

  1. Press (Settings/Registration).
  1. Press [Printer Settings].

When a Service Call error occurs, the normal Printer Settings screen does not appear and only the Reset Printer screen appears.
  1. Press [Reset Printer].
  • If the Service Call error message still appears after you have performed this procedure, make a note of the number of the message and contact your local authorized Canon dealer with the number of the message and the conditions when the error occurred.

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