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The specified file does not exist or the file path is incorrect. Try to specify the path again.

The contents of the specified file are incorrect or information is missing. Check the file.

The specified switch license file cannot be used for password initialization. Try to specify the file again.

Cannot initialize password because a used switch license file is specified. Try to specify the file again.

You do not have permissions to use Service Management Service. Log in with administrator rights.

Cannot login because another user is logged in or logout operations have not been successfully performed. Please wait a moment and then try this operation again.

Error: <Error Details>

The specified file does not exist or the file path is incorrect. Try to specify the path again.
Cause

The application file does not exist in the specified path, or the file path is incorrect.
Remedy

Specify the file path correctly.

The contents of the specified file are incorrect or information is missing. Check the file.
Cause 1

The specified file is not a switch license file.
Remedy

Check that the specified file is a switch license file for initializing the password.
Cause 2

There is insufficient information for the specified file.
Remedy

The password cannot be initialized using the specified file. Confirm the contents of the file.

The specified switch license file cannot be used for password initialization. Try to specify the file again.
Cause

The specified file is not a switch license file for initializing the password.
Remedy

Specify a switch license file for initializing the password.

Cannot initialize password because a used switch license file is specified. Try to specify the file again.
Cause

The specified license file has already been installed. License files that have been installed once cannot be installed again.
Remedy

Since the specified license file cannot be installed, specify another file.

You do not have permissions to use Service Management Service. Log in with administrator rights.
Cause

Only a user with System Administrator (Administrator) rights can log in to SMS with their user name and password. The user trying to log in cannot do so because they do not have administrator rights.
Remedy

Log in again with the user name and password of a user with System Administrator (Administrator) rights.

Cannot login because another user is logged in or logout operations have not been successfully performed. Please wait a moment and then try this operation again.
Cause

Cannot log in for a specified period of time because another user is logged in or log out operations were not successfully performed.
Remedy

If another user is logged in, wait until the user has logged out. If no other user is logged in, wait until the lock is released.

Error: <Error Details>
Cause

An error has occurred for some reason. Refer to <Error Details> for details.
Remedy

If countermeasures for the error are still not clear from <Error Details>, contact your local authorized Canon dealer.

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