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Selecting the IEEE802.1X Authentication Method

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Setting the Key Pair Used With SSL Encrypted Communications

IPSec Settings

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Setting Up a Computer for Printing/Sending a Fax

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Windows 2000/XP/Server 2003/Server 2008/Vista/7/Server 2008 R2
Mac OS X 10.3.9 or Later
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Connecting to a TCP/IP Network

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Encrypted SSL Data Communication Problems and Remedies

Confirming Settings

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Obtaining the Public Key of the Machine to Use SSL with Windows Server 2008/Vista/7/Server 2008 R2

Top » Network » Encrypted SSL Data Communication Problems and Remedies
Encrypted SSL Data Communication Problems and Remedies
08KY-1SE
This section describes how to resolve encrypted SSL data communication problems.
You cannot use encrypted SSL communication for IPP printing, e-mail/I-fax, the Remote UI, MEAP functions via a Web browser, and device information delivery, or confirm Department IDs and PINs even after you have turned SSL on.
Cause 1
The generated key pair or server certificate is corrupted.
Remedy
After erasing the key pair you are using, generate a key pair and server certificate.
NOTE
For instructions on how to confirm whether the key pair you are using is corrupted, see "Editing Key Pairs and Server Certificates."
Cause 2
The preinstalled default key pair or server certificate is corrupted.
Remedy
After erasing the key pair you are using, generate a key pair and server certificate.
NOTE
For instructions on how to confirm whether the key pair you are using is corrupted, see "Editing Key Pairs and Server Certificates."
Cause 3
The registered key pair file or server certificate file is corrupted.
Remedy
After erasing the key pair you are using, install the key pair file and server certificate file created on your computer using the Remote UI. (See "Installing a Key Pair File and Server Certificate.") Then, register the installed files on the control panel of the machine.
NOTE
For instructions on how to confirm whether the key pair you are using is corrupted, see "Editing Key Pairs and Server Certificates."
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