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• Option A-1: Single Box Return

• Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box.

• Place the empty cartridge in the box of your new cartridge. Seal the box.

• Option B: Volume Box Return

We encourage you to use this option as a more efficient way to ship cartridges.

• Place as many cartridges as possible into one box.
  Carefully seal the box with tape;
  or

• Call 1-800-OK-Canon to receive your free eight cartridge collection box.

• Option A-2: Multiple Box Return

We encourage you to use this option as a more efficient way to ship cartridges.

• Complete Option A-1.

• Bundle multiple cartridge boxes together securely with tape.

Please be sure that the shipment does not exceed UPS specifications.
Maximum weight = 70 lb. (31.8 kg)
Maximum length = 108 in. (2,743 mm)
Maximum girth (length + 2 x width + 2 x height) = 130 in. (3,302 mm)
If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information.

Please Note:
Do not send defective cartridges for replacement.
Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty.

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