Resetting a Password
A password can be reset when it has been forgotten. This section describes the procedure for a user to reset their own password.
Required Privileges
Either of the following privileges is required.
Administrator or general user privileges for the dealer tenant
Administrator or general user privileges for the Tenant
Information Required in Advance
Tenant ID
User ID
Registered E-mail Address for Notification
1.
Access Canon Business Imaging Online.
Contact your local authorized Canon dealer for the URL.
2.
Enter the tenant ID → select [Authenticate with Canon Business Imaging Online] →click [To Login Page].
3.
Click [Click here if you forgot your password.].
4.
Enter [User ID] and [Registered E-mail Address for Notification].
IMPORTANT
The password cannot be reset unless an e-mail address for notification is registered.
5.
Click [Send].
A URL for resetting the password is sent to the e-mail address for notification.
IMPORTANT
The URL for resetting the password is valid for 24 hours.
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